Microsoft Power Platform Expert for Ticket System Development

Project overview

For an innovative project at a leading industrial company, we are looking for an experienced Microsoft Power Platform expert (m/f/d). You will be responsible for the analysis, conception, and further development of a company-wide ticket system.

Your tasks include the comprehensive analysis of the existing ticket solution, which currently processes approximately 3,000 tickets annually. You will evaluate functional and technical framework conditions, relevant business processes, interfaces, data structures, and systemic dependencies. Based on this analysis, you will create functional and technical assessments as well as recommendations for further development or a new build.

You will conduct requirements analyses, plan and moderate workshops for gathering and structuring requirements. You will develop functional, technical, and organizational solution concepts and document them comprehensively.

The focus is on the conception, configuration, and development of solution components using Microsoft Power Apps, Power Automate, SharePoint, and Microsoft Teams. You will design functional areas such as ticket entry, categorization, and other processes from a functional perspective.

You will work independently and continuously coordinate with project stakeholders. The specific design of the target architecture and the functional scope will result from the requirements gathered during the project.

We are looking for an expert with in-depth knowledge of the Microsoft Power Platform, experience in system analysis and conception, and strong communication skills for collaboration with various stakeholders.

Project details

• Start: flexible
• Location: DE
• Languages: German