Required skills
- IT Operations
- Supervision
- Incident Management
- Ticketing Systems
- Service Improvement
- Information Systems Supervision
- Telephone Support
Languages: French
Job description
Seeking an Operations Technician to handle Level 1 incidents, ensure event traceability, and supervise information systems for a client.
Project overview
Hello,
I am looking for an Operations Technician for one of my clients.
Skills: operations - supervision
Mission:
-take charge of Level 1 incidents
-ensure traceability of events via ticketing tools
-contribute to the continuous improvement of the service
-ensure the supervision of information systems
-perform scheduled steering operations and provide telephone support to users and relevant contacts
Do not hesitate to contact me for further information.
Profile sought
Work environment
Project details
- Start: ASAP
- Duration: 3 ans
- Location: Toulouse, Occitanie, FR
- Languages: French
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