PROGRAM ARCHITECT: SALESFORCE, DATA 360 & AGENTFORCE

Project overview

Project: Customer Data-Driven Marketing and AI Acceleration

Type: Contract, full time

Dates: 12 months from January 2027

Nice to have

Azure DevOps, GitHub, Marketing Cloud Engagement, SharePoint, Teams

Ideal profile

Ex-Salesforce Professional Services or senior partner architect, freelancing. CTA or Data Cloud and Agentforce certs. B2B, manufacturing or dealer network background.

Project details

Sweden based. Onsite in Eskilstuna 3 days a week. Equipment is the contractor’s own laptop plus a client-provided one.

Language: English B2+

Role summary

Lead architect for a common Salesforce foundation covering customer data, digital marketing and AI. Owns the base that five use cases are built on: marketing segmentation, a lead magnet assistant for the customer portal, seller battlecards, fleet telematics and machine lifecycle, and an Operator Manual AI assistant. Combines enterprise architecture with programme management. Builds working prototypes in a client sandbox, presents to the architecture committee (monthly) and the Salesforce Design Authority (weekly), and trains client architects, developers and users.

Must haves

Enterprise architecture plus programme management

Sales Cloud, Marketing Cloud and Experience Cloud design

Delivered business use cases on Data 360, Agentforce and AIforce

Complex sharing and visibility across internal, dealer and end-customer communities at scale

Hands-on LWC and Flow, enough to build prototypes

Data foundation design across Data 360 and core platform, including Zero Copy, latency and storage

Compliance: data residency, tenant isolation, zero retention, masking, auditability

Trainer mindset

• Start: flexible
• Remote: hybrid
• Location: Stockholm, Sweden, SE
• Languages: English