Program Manager (KYC/CDD/AML) - Outside IR35 - Up to £600 per day

Project overview

Program Manager - KYC/Customer Due Diligence (CDD) & Business Change

We are seeking an experienced Program Manager to lead strategic KYC (Know Your Customer), Customer Due Diligence (CDD), and regulatory change initiatives within a global banking environment. The successful candidate will be responsible for managing cross-functional delivery programmes spanning Compliance, Operations, Technology, Risk, and Front Office teams.

This role combines project delivery, stakeholder management, technology coordination, and business transformation, with responsibility for driving regulatory and operational change across client onboarding and life cycle management processes.

Key Responsibilities

Required Skills & Experience

Preferred Experience

• Outside IR35
• Up to £600 per day
• 6-Month Initial Contract
• Hybrid in Central London
• Lead end-to-end delivery of KYC, AML, CDD, and client onboarding transformation programmes across multiple business areas.
• Manage cross-functional development and business teams delivering workflow, onboarding, and compliance-related technology solutions.
• Coordinate regulatory change initiatives to ensure compliance with AML, sanctions, FATCA, CRS, and broader financial crime requirements.
• Drive business process redesign and operational improvements across onboarding, remediation, and customer life cycle management functions.
• Define project scope, timelines, milestones, dependencies, and delivery governance across multiple workstreams.
• Manage RAID logs, project reporting, steering committee updates, and executive stakeholder communications.
• Work closely with Compliance, Operations, Technology, Legal, and Risk teams to ensure alignment on delivery objectives and regulatory expectations.
• Oversee requirements gathering, backlog prioritisation, UAT coordination, release planning, and implementation activities.
• Support data remediation, workflow automation, and process optimisation initiatives to improve operational efficiency and control frameworks.
• Ensure programmes are delivered within agreed timelines, budgets, and governance standards.
• Proven experience managing KYC, AML, Customer Due Diligence (CDD), or regulatory change programmes within banking or financial services environments.
• Strong understanding of client onboarding, financial crime compliance, and customer life cycle management processes.
• Experience managing development teams and coordinating technology delivery within Agile or hybrid delivery environments.
• Excellent stakeholder management and communication skills, with the ability to work effectively across business and technology functions.
• Strong project governance, planning, and reporting capabilities.
• Experience delivering business transformation and operational change initiatives within complex enterprise environments.
• Familiarity with onboarding and workflow platforms such as Fenergo, Appian, Pega, Salesforce, or similar solutions is advantageous.
• Strong analytical, organisational, and problem-solving skills.
• Investment banking or global markets experience.
• Regulatory remediation or audit-driven delivery programmes.
• Data governance, workflow automation, or operational efficiency initiatives.
• Experience managing distributed global teams and complex multi-stream programmes.

Project details

• Start: 09/11/26
• Duration: 12 months
• Location: London, UK, GB
• Rate: 75-75 EUR/h