Project Manager IT Support Social Services

Project overview

For our client Umeå Municipality, we are looking for an overall Project Manager for IT support for social services.

Assignment Description:

The Social Services in Umeå Municipality is undergoing a procurement process for a system that will serve as process support. The system is fundamental to the social services' ability to conduct its operations. The goal is for the procurement to be completed in the spring of 2027, with system implementation starting in 2028.

The objective of the new system is to create better conditions for the ongoing digital transformation within Social Services. This will be achieved through improved capabilities and developed functions in areas such as automation, mobility, information structure, integrations, and e-services.

The Social Services in Umeå Municipality encompasses the operations of the Individual and Family Committee and the Elderly Committee, with a total of approximately 6000 users of the aforementioned system. In addition to social services employees, municipal residents will also be affected by the functions being procured, for example, through the ability to produce and consume information via e-services.

As the overall Project Manager, you will be responsible for leading the relevant projects both before and during the actual implementation. These projects consist of multiple sub-projects, each led with the support of sub-project managers from the relevant operations and internal support functions.

The role of the overall Project Manager includes three parts/phases:

As the overall Project Manager, you will have overall responsibility for the project's planning and progress. You will lead internal resources assigned to each sub-project during the three phases mentioned above.

The assignment includes planning and preparation as well as execution of projects and other activities according to points 1-3.

Reporting will be to a steering group, which will consist of the regular management groups of the two affected administrations, as well as the Head of Operations, Head of IT, and Head of Procurement.

The scope of the assignment is estimated to be 100% during the first year, decreasing in scope during the remaining project period.

Competence Level:

Level 4 or higher according to Appendix 1. Competence Levels and Role Description.

Required Skills:

In addition to the consultant meeting competence level 4 or higher, the consultant must be able to demonstrate experience in the following:

CV

Attach the completed appendix "7. Response Template CV" to your application.

Upon request, submitted information must be promptly verifiable by submitting a complete CV for the consultant.

Design Meetings with Client

Design meetings will be held by agreement between the consultant and the client. Work will need to be performed on-site in Umeå but can also be partly performed remotely by agreement between the consultant and the client.

Start Date: 2027-01-01

End Date: 2029-12-31

• Procurement: During the spring of 2027, a procurement process will be conducted based on a developed requirements specification.
• Planning of the implementation project: During the autumn of 2027, the concrete planning of the implementation project will begin, based on the conditions of the signed agreement, which is expected to be finalized in June 2027.
• Execution of the implementation project: Starting from 2028, the implementation project will commence and is expected to last until the end of 2030, with a gradual reduction in scope during the latter part of the implementation.
• Have documented experience as the main responsible Project Manager leading large and complex procurements of IT or business systems, from requirements specification and development of procurement documents to evaluation, negotiation, and contract.
• Have documented experience in procurement according to LOU (Public Procurement Act) and in leading projects involving procurement officers and other specialist competencies.
• Have documented experience in leading larger projects with many sub-projects, work groups, and dependencies, including planning, resource management, risk management, follow-up, and reporting to the steering group.
• Have experience in leading the procurement or implementation of operationally critical business systems within social services, healthcare, or other comparable complex welfare operations.
• Have documented experience in leading projects where business requirements and technical/non-functional requirements need to be aligned, such as issues related to integrations, information structure, information security, and IT architecture.
• Have documented experience in change management in larger organizations, including anchoring, communication, and handling multiple stakeholders.
• Have experience working in a politically governed organization and an understanding of the specific conditions that apply there.
• Have very good ability to independently lead, structure, and drive work forward, as well as prepare decision documents for the steering group and the client.

Project details

Work will need to be performed on-site in Umeå but can also be partly performed remotely by agreement between the consultant and the client.

Working Hours/Scope: The scope of the assignment is estimated to be 100% during the first year, decreasing in scope during the remaining project period. The total scope of the project is estimated at approximately 6000 hours. The scope may exceed or fall short of this estimate, and the client reserves the right to adjust project activities and scope during the project period.

Possibility of Extension: The agreement may be extended until December 31, 2030, at the latest. The buyer has the unilateral option to decide on contract extension.

Attachments:

(You need to be logged in to access attached files)

Please apply directly through our system with:

Interview:

The consultant/supplier may be called for an interview if necessary to verify qualification requirements.

Contractual Terms:

The terms for the assignment will be based on Ework's framework agreement with the client.

The bid must be valid until 2027-02-22.

Last application date:

The last application date is 2026-11-22. However, we often make offers on a rolling basis. This means we sometimes remove the assignment from our website earlier than the last application date. If you are interested in an assignment, we recommend applying immediately.

• Competence Matrix (must be completed and attached to your application)
• Appendix "7. Response Template CV" (must be completed and attached to your application)
• Appendix "1. Competence Levels and Role Description" (must be completed and attached to your application)
• your updated CV in Swedish, completed competence matrix, and reference assignments
• hourly rate (incl. overhead costs)
• information on when you are available to start the assignment
• in the motivation, describe why you are suitable for this assignment
• refer to previous consulting assignments, employment, education, and personal qualities.
• Start: 2027-01-01
• Remote: hybrid
• Location: Umea, Sweden, SE
• Languages: Swedish