Project Support / Scrum Master

Project overview

For our end client in Arnhem, Harvey Nash is looking for a project support / scrum master

Project details

ASAP

End: 31-12-2026 (extension possible)

Hours: 28

Arnhem

Purpose of the function The Authorizations Expertise Center (ECA) operates in a dynamic environment where new working methods, governance, processes, and implementations are being built simultaneously, while daily service delivery must continue. The team possesses a lot of substantive knowledge, ideas, and initiative. At the same time, there is a regular risk that in the current hectic pace, actions, decisions, working methods, and documentation are insufficiently completed, recorded, or secured. This leads to different interpretations, recurring discussions, and inefficiencies.

Therefore, there is a need for a project support / scrum master who monitors and supports execution within the ECA.

The role ensures that the team collaborates well, provides structure, focus, and security, translates agreements into concrete actions, and oversees timely and demonstrable follow-up. The Coordinator will coordinate with the Corporate Authorization Steward (CAS) on priorities, progress, bottlenecks, and risks.

Main responsibilities

Structure and progress

Recording and monitoring agreements, actions, and decisions.

Monitoring progress, quality, coherence, and demonstrable completion of operational activities within the ECA.

Identifying bottlenecks, dependencies, and risks and discussing them promptly with the team and the CAS.

Ensuring a feasible planning together with the CAS

Team coaching

Coaching the team on collaboration, ownership, and results-oriented work.

Making behavior that hinders effective collaboration discussable.

Promoting an open feedback culture.

Facilitation

Facilitating meetings.

Monitoring purpose, agenda, time, and decision-making.

Daring to provide pushback when discussions go off-topic or yield insufficient results.

Helping the team distinguish between substantive discussion and necessary decision-making.

Desired competencies

Assertive and steadfast.

Strong communication skills.

Coaching and motivating style.

Results-oriented with an eye for people and process.

Dares to address colleagues on agreements and behavior.

Can bring structure to an environment with a lot of change and dynamics.

• Start: Z.S.M
• Location: Arnhem, Gelderland, NL
• Languages: Dutch