Required skills
- Participation Act
- Social Domain
- Process Improvement
- Quality Management
- HBO Bachelor
- Municipal Organization
- Integration
- Work Instructions
- Case Management
Languages: Dutch
Job description
As a Quality Officer for the Participation Act, you will contribute to the careful and lawful execution within the social domain. You will be responsible for updating documents, translating policy into processes, and improving workflows.
Project overview
As a Quality Officer for the Participation Act, you will contribute to the careful and lawful execution within the social domain.
Profile of the suited interim professional:
- Updating letters, decisions, and reports in Suite in response to legislative changes or new agreements
- Coordinating adjustments with legal affairs and functional management
- Translating policy regarding the Participation Act and integration into workable processes and instructions
- Discussing bottlenecks and points for improvement with the back office and colleagues
- Identifying deviations in processes and initiating improvement actions
- Guiding case consultations and supporting consultants with substantive questions
- Providing individual work guidance and participating in team meetings for reintegration
- Performing file checks, including for ESF, SRG, and participation trajectories
- Following components of the 'Werk en Meedoen' (Work and Participate) implementation plan
- Drafting and maintaining work processes and work instructions, for example in BlueDolphin
- Coordinating with the supervisor of the Work Café and other quality officers in the social domain
- Completed education at a minimum HBO bachelor level
- Minimum 1 year of experience as a quality officer or advisor in the social domain within a municipal organization
- Demonstrable experience with the Participation Act
- Experience with improving work processes and/or quality within a municipal organization
- Knowledge of the Participation Act, knowledge of integration is recommended
- Strong analytical and structuring skills
- Clear communication and a coaching work style towards colleagues
- Accurate working method with an eye for quality, legality, and feasibility
Project details
- Start: flexible
- Duration: 5 months
- Location: Overijssel, Overijssel, Gelderland, NL
- Languages: Dutch
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