SAM team member

Project overview

Key Responsibilities

Develop, test, implement, and support solutions for collecting, processing, validating, normalizing, enriching, integrating, and reporting SBOM data.

Translate approved business and functional requirements into technical requirements, user stories, development tasks, and working solutions.

Develop integrations and automation between GitLab, JFrog Artifactory, ServiceNow SAM, Flexera, Technopedia/DejaCode, and other supporting systems.

Develop processes to identify and normalize commercial, open-source, and embedded software components and associate them with applications and software records.

Correlate SBOM component data with software license, entitlement, and inventory data to support license compliance and risk identification.

Support CycloneDX and SPDX formats and identification standards, including Common Vulnerabilities and Exposures (CVE), Common Platform Enumeration (CPE), and Package URL (PURL).

Develop reporting, dashboards, data-quality monitoring, and exception-handling processes for SBOM solutions.

Troubleshoot and resolve integration, processing, and data-quality issues.

Develop, configure, test, and support ServiceNow SAM solutions and the SBOM Module using platform best practices and a configuration-over-customization approach.

Develop solutions supporting software discovery, normalization, licensing, entitlements, reconciliation, compliance, optimization, lifecycle management, software approval, and unauthorized software remediation.

Develop and maintain ServiceNow request management capabilities, including catalog items, RITMs, approvals, tasks, notifications, routing, and automated workflows.

Develop and maintain integrations, APIs, scripts, workflows, scheduled processes, reports, and automation supporting SAM processes.

Collaborate with ITAM Solutions and ServiceNow Platform teams to ensure solutions meet platform standards and technical requirements.

Review ServiceNow releases and support enhancements or changes affecting SAM and SBOM capabilities.

Use Agile practices and Jira to manage development tasks, user stories, defects, testing, and delivery activities.

Perform developer and unit testing and support functional and user acceptance testing.

Maintain technical documentation and follow established change management and deployment processes.

Support implementation, knowledge transfer, production validation, and troubleshooting.

Manage multiple development activities and enhancements.

Participate regularly in scheduled after-hours and weekend deployments, upgrades, releases, and production implementations.

Required Qualifications

5+ years of experience

Bachelors Degree

Skills

ServiceNow Development and Configuration

ServiceNow Software Asset Management (SAM)

ServiceNow Request Management

Software Bill of Materials (SBOM)

REST APIs

JavaScript

Systems Integration

Flexera

ServiceNow CMDB

GitLab

JFrog Artifactory

Technopedia/DejaCode

Jira

Data Processing and Data Quality

Software Asset Management

Requirements Gathering

Technical Documentation

Agile Delivery

Troubleshooting and Issue Resolution

Knowledge Transfer

Change Management

Schedule

Start date: 2026-11-12

Job Facts: Contract W2 | On-site | DOE

Skills: Functional Requirements, JFrog, Open Source, Embedded Software, Inventory, Reporting, Dashboard, Customization, Normalization, Licensing, Regulatory Compliance, Optimization, Lifecycle Management, Routing, Scripting, Workflow, Collaboration, IT Asset Management, User Stories, Testing, Unit Testing, Acceptance Testing, Management, Change Request Management, JavaScript, System Integration, ServiceNow, Configuration Management Database, GitLab, JIRA, Data Processing, Data Quality, Software Asset Management, Requirements Elicitation, Technical Writing, Agile, Issue Resolution, Knowledge Transfer, Change Management

Reference: Dice Id: compun | Position Id: SAHDC6105080

Project details

• Start: flexible
• Remote: onsite
• Location: Raleigh, NC, US, US