Required skills
Job description
Project overview
Seeking an experienced PM / SM to support a strategic HR Technology initiative transforming HR Service Delivery and the Contact Center experience. ServiceNow HRSD or ServiceNow CSM.
Responsibilities
- Manage project plans, timelines, milestones, risks, and dependencies.
- Facilitate Scrum ceremonies, remove impediments, and support Agile delivery.
- Coordinate business stakeholders, technology teams, and external vendors.
- Track deliverables, communicate status, and escalate issues to maintain progress.
Requirements
Tools
Project Management Approach
Hybrid delivery models including Waterfall, Agile, and Kanban.
Job Facts: Contract W2 | No Travel Required | Remote | $68 - $72/hr
Skills: servicenow HRSD
Reference: Dice Id: 10118303s | Position Id: 9124450
- Demonstrated experience serving as both a Project Manager and Scrum Master.
- Experience delivering large-scale enterprise Agile initiatives involving multiple stakeholders and vendors.
- Strong facilitation, stakeholder management, dependency management, and communication skills.
- Experience with ServiceNow HR Service Delivery (HRSD) or ServiceNow Customer Service Management (CSM).
- HR Technology or Contact Center transformation experience preferred.
- Clarity
- resource allocation, timesheets, reporting, budget variance management
- Jira
Project details
Role: Long term, open-ended engagement, with option to hire
Domain: Large-scale Healthcare organization
Project Manager / Scrum Master HR Technology Transformation - SERVICENOW
- Start: flexible
- Remote: remote
- Location: US
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Found on Dice