Senior Business Analyst – Digital Onboarding & Client Lifecycle Management

Project overview

Description

For our client in the financial sector, we are looking for a Senior Business Analyst to help shape the digital onboarding and product opening processes of the future. In an interdisciplinary DevOps team, you will connect business requirements with well-thought-out digital solutions.

• Analysis of business requirements and assessment of their feasibility
• Development and evaluation of solution approaches regarding economic efficiency, quality, and risks
• Creation of business specifications, features, and user stories
• Active participation in the implementation, testing, and introduction of new solutions
• Shared responsibility for application operation as well as analysis and resolution of assigned incidents and defects
• Support for sales staff with application problems
• Planning and moderation of workshops with relevant stakeholders
• Close collaboration with Business Engineers, Product Management, Subject Matter Experts, DevOps Engineers, and IT Architecture

Requirements

• University or University of Applied Sciences degree in Business Administration, Business Informatics, Banking & Finance, or a comparable qualification
• At least five years of experience as a Business Engineer or in a comparable interface role between Business and IT
• Sound knowledge of Client Onboarding, digital product closings, or Client Lifecycle Management in the financial sector and the associated value flows
• Experience with processes along the customer lifecycle, such as KYC, reviews, or mutations
• Very good knowledge of agile methods such as Scrum or SAFe
• Strong analytical and conceptual skills as well as a high affinity for digital processes
• Confident demeanor and persuasive communication skills
• German at C2 level and English at B2 level

Project details

• Start: 2026-11-01
• Duration: 12 Monate ++
• Location: Zürich, CH
• Languages: German