Senior Business Analyst with Partial Product Owner Role – Case Management System (Maintenance & Further Development) IREB French (contract) | Bern

Project overview

ASSIGNMENT DETAILS

Project details

Bern, Switzerland (on site in the Bern area)

Working model: hybrid - 40-60% on site at the client / 40-60% home office, depending on the project phase

Start date: January 2027

24 months with option

80-100%

Number of positions: 1

Industry: Public sector

Possible contract types: Temporary / Combi B/V

Application deadline: 18 October 2026

BACKGROUND & MANDATE

Our client in the Swiss public sector is looking for a Senior Business Analyst who also takes on part of the Product Owner role according to SAFe. The client operates a central case management system in which business cases are structured and electronic files are managed. More than 1,000 users work with it in a workflow-based manner; in addition, cantonal bodies, other federal authorities and a court instance access it with controlled rights. Technically it runs as the core module of an e-government ecosystem on a Platform-as-a-Service, closely interlinked with a broad network of surrounding systems.

The focus is on stable operation and continuous further development, delivered in a hybrid approach combining HERMES and SAFe. The role additionally covers parts of the Product Owner role: translating requirements into epics, features and user stories, maintaining and prioritising the team backlog, designing tests and accepting user stories. As a secondary deliverable, the role contributes to a parallel replacement programme.

Three formal points determine participation: a valid CPRE Foundation certification or equivalent, German at least C1 together with French at least B1 (each with proof), and a valid personnel security screening before the start of employment. Services are delivered on site in the Bern area.

MAIN TASKS

MANDATORY REQUIREMENTS

-

NICE TO HAVE (relevant for evaluation)

IMPORTANT

• Gathering, analysing, structuring and consolidating complex business requirements from internal and external stakeholders.
• - Eliciting, modelling and documenting business processes, system requirements and functional specifications as a basis for development.
• - Translating business requirements into agile artefacts (epics, features and user stories), including definition of ready and precise acceptance criteria.
• - Continuously maintaining, structuring and prioritising the team backlog in coordination with product management and the overarching product priorities.
• - Preparing and contributing detailed requirements to the team's backlog refinements.
• - Designing, supporting and carrying out functional tests, system tests and user acceptance tests before releases, and formally accepting user stories.
• - Creating and maintaining project documentation: user manuals, release notes, operating manuals and training material.
• - Supporting user support in analysing complex incidents, reported software defects and business queries beyond first-level support; managing and triaging the project mailbox.
• - Contributing to the parallel replacement programme: providing business expertise and elaborating functional migration requirements.
• Certification (client requirement): valid Certified Professional for Requirements Engineering (CPRE) Foundation certification or equivalent
• proof to be submitted with the offer.
• - Languages (client requirement): German at least C1 and French at least B1 (CEFR), evidenced by mother tongue, language stay or language diploma. Documentation and deliverables are produced in German; communication may take place in French.
• - Security screening (client requirement): a valid personnel security screening (PSP) must be in place before the start of employment; willingness must be confirmed in a binding manner.
• - Professional experience: at least four years of professional experience in business analysis, documented in a traceable manner.
• - Education: degree at university, university of applied sciences or higher technical college level, to be evidenced by diploma.
• - Methodology: solid practice in the hybrid approach combining HERMES and SAFe, including backlog work and refinement.
• - Complex system landscape: confidence in requirements analysis within a broad network of surrounding systems with numerous interfaces.
• - Stakeholder breadth: experience with large user bases and requirements across several levels of public administration; audience-appropriate communication and facilitation of business alignment.
• - Operation versus replacement: ability to serve ongoing further development and the preparation of a system replacement at the same time and to resolve conflicting objectives.
• - Availability: available from January 2027 at 80 to 100 percent; a later start is assessed considerably less favourably.
• CCBA or CBAP certification, together with a HERMES Foundation certification (or equivalent: IPMA, PRINCE2, PMI, CSM, CPOM, SAFe).
• - Reference projects of comparable complexity with independently produced deliverables: business object model, requirements specification, functional concept, process model, interface specification (REST/SOAP) or test bases.
• - Experience in handling incomplete or contradictory requirements; familiarity with federal requirements on controlling, reporting, information security and data protection.
• Remote policy: 40-60% on site at the client / 40-60% home office, depending on the project phase.
• - Debt enforcement and criminal record extracts are required (if resident in Germany: SCHUFA report and police certificate of good conduct).
• - Remote work is only permitted within Switzerland due to internal regulations / banking secrecy.
• - Residence in Switzerland or a valid C residence permit must be in place at the time of offer submission.
• - A personnel security screening (PSP) is required.
• - Languages: German very good (oral and written, must); French good (oral and written, must).
• - Skills: Business Analyst (must); Product Owner (must).
• Start: 2026-10
• Duration: 12 Monate
• Remote: hybrid
• Location: Bern, Schweiz, CH