Senior Cisco Unified Communications Engineer

Project overview

Job title: Senior Cisco Unified Communications Engineer

Responsibilities

Expereince Required:

You'll bring strong hands-on experience across Cisco Unified Communications, particularly:

Desirable experience:

If you have strong Cisco Unified Communications experience and are interested in this role or wish to apply, please feel free to submit your CV.

• Troubleshooting and resolving complex Level 2 and Level 3 incidents across Cisco telephony and video conferencing infrastructure.
• Supporting and maintaining Cisco Unified Communications environments, including CUCM, Unity Connection, Jabber and Cisco IP Phones.
• Managing and supporting Cisco Webex and video conferencing technologies, including TMS and Pexip.
• Investigating and resolving SIP and H.323 connectivity and configuration issues.
• Supporting hardware and software requests, infrastructure changes and ongoing technical projects.
• Maintaining technical documentation, operational procedures and knowledge bases.
• Providing technical guidance and knowledge transfer to wider operations teams.
• Cisco CUCM, Unity Connection, Jabber and IP telephony.
• Cisco Webex and video conferencing infrastructure.
• Cisco voice gateways and associated telephony infrastructure.
• SIP and H.323 protocols.
• L2/L3 troubleshooting within enterprise environments.
• VMware vSphere and vSAN.
• Kurmi, Telsica and PeterConnects.
• WAN/LAN networking and network security.
• Windows environments and general systems administration.

Project details

£515 per day inside IR35

Contract: 4-month rolling

Newport

Active SC clearance is required for this role

We're looking for a technically strong Cisco Unified Communications Engineer to support and maintain critical telephony and video conferencing infrastructure within a major defence environment.

This is a hands-on engineering role where you'll take ownership of complex technical issues, support enterprise collaboration platforms and help ensure the continued reliability and performance of essential communications services.

• Start: ASAP
• Duration: 4 months
• Remote: onsite
• Location: Gwent, United Kingdom, GB
• Rate: 64-64 EUR/h