Senior Expert Business Analyst - Sales Master Data & Processes (100%)

Project overview

For a long-term project with our client in Bern (with a remote component), we are looking for a Senior Business Analyst - Sales Master Data & Processes.

Further Framework Data

Type of engagement:

Utilization: 200%

Industry: Banking

Responsibilities

Mandatory Requirements

Optional Requirements

Further Information

Let’s power the future together

From business case to implementation: As a leading consulting firm for strategic transformations, we are a trusted partner for our clients - and for our employees. Responsible, high-performing, and always with a focus on people. #WeAreWavestone

With our 360° portfolio of consulting services, we combine first-class industry expertise with a broad spectrum of cross-industry competencies, work interdisciplinarily, and think outside the box. We can thus offer our partner companies and freelancers comprehensive perspectives within our own projects and, as a long-standing framework agreement partner, support them in filling project vacancies – promptly and directly.

We look forward to hearing from you!

Your direct contact at Wavestone

Lejla Nametak

Phone: *

Email: *@*.eu

• Analysis, collection, and documentation of the existing sales master data landscape, sales processes, and system landscape
• Derivation of target states and future processes with a focus on customer and contract management, quotation catalog management, and reference data management, while considering complexity reduction, automation potential, and future flexibility
• Identification, consolidation, and documentation of requirements in close coordination with relevant stakeholders
• Support in the identification, evaluation, selection, and introduction of sustainable solutions and processes, including accompanying tenders and proof-of-concepts
• Close collaboration and continuous exchange with sales, business, and IT departments, as well as coordination with parallel initiatives and projects
• Development of well-founded decision-making bases, including business cases, effort estimations, and risk analyses
• Preparation and moderation of workshops, creation of professional presentation materials, and presentation of results at management level
• Contribution of a market perspective on current trends and best practices in customer and contract management
• At least 12 years of experience at a senior expert level, as well as in-depth experience as a Business Analyst in complex projects in the banking sector or comparable industries
• In-depth understanding of sales processes, master data management, and the specific requirements in customer and contract management
• Strong analytical and strategic mindset for developing target states, concepts, and business cases
• Ability to prepare, consolidate, and communicate complex issues understandably, as well as to develop viable, coordinated, and sustainable solutions
• Solid understanding of modern technologies, data structures, and IT systems, as well as experience working with interdisciplinary and agile teams
• Experience in projects with demanding interfaces and high complexity
• Expertise in UML modeling and BPMN, as well as in process management concepts
• Solid skills in Excel and PowerPoint
• Experience with agile tools such as Jira, Confluence, or similar platforms
• Very good German language skills at C2 level and English language skills at B1 level (Intermediate/PET)
• Experience as a Business Analyst with a focus on sales master data and sales processes
• Knowledge of current market trends, technologies, and best practices in customer and contract management
• Practical experience with AI tools in the context of business analysis or project implementation
• Engagement Period: 01.11.2026
• 31.12.2027 with option for extension
• Workload: 100%
• Location: Zurich with remote component
• 3 days per week on-site

Project details

• Start: flexible
• Remote: hybrid
• Location: Kanton Zürich, Schweiz, CH
• Languages: German