Required skills
- PKI
- Scrum
- IT Project Management
- ITIL Incident Management
- ITIL Problem Management
- ITIL Change Management
- ITIL Release Management
- BSI IT-Grundschutz
- NIS-2 Directive
- German (fluent)
- Self-organization
- Security Screening
Languages: German
Job description
The company is looking for a Senior IT Service & Transition Manager to oversee the migration of self-developed applications to a new, secure operating environment. The role involves designing and implementing the new operating model, managing the transition, and ensuring a documented, secure, and operational setup.
Project overview
Initial Situation:
A company in the energy sector wants to transfer several self-developed applications in the areas of Remedial Actions and Capacity Management to a new, secure, and standardized operating environment.
For this purpose, the technical and organizational prerequisites are to be created, the new operating model designed and technically implemented, and the existing operating environments gradually replaced. The goal is a documented, secure, and operational setup. The subsequent permanent regular operation is not part of the project.
Responsibilities
Framework Data:
- Analysis of the current operating model: Analysis of operating models, technical dependencies and operating processes, evaluation of monitoring/logging/alerting, gap analysis and prioritized list of open decision points.
- Conception of Service & Operating Model: Target state, Incident/Problem/Change/Release/Patch processes, operating, security & quality requirements, procedures for maintenance/deployment/updates, KPI & quality criteria catalog.
- Monitoring, Logging & Alerting: Definition of components to be monitored, KPIs and alerting criteria, conception and implementation of the mechanisms, concept for technical operational reporting, technical documentation.
- Transition & Cutover: Transition concept, cutover plan, change & release planning, execution of changes/deployments/releases/patches, documentation of deviations and derived measures.
- Operational Documentation & Handover: Operational documentation, runbooks, documented operational & monitoring procedures, overview of operational risks/open points, handover documentation.
- Start date: 01.01.2027
- Duration: 12 months (until 31.12.2027), optional extension to max. 24 months
- Utilization: Expected 110 PT, average approx. 2–2.5 PT/week
- Location: Primarily Remote (approx. 90%), Onsite in Berlin (approx. 10%, nice-to-have)
- Project language: German
Requirements
Nice-to-haves:
- Digital certificates, cryptographic keys & electronic signatures (PKI) in IT operations
- Scrum / agile software development including current Scrum certification
- ? 5 years of planning & execution of complex IT projects, esp. technical transitions & cutovers
- ITIL Incident, Problem, Change & Release Management including ITIL certification
- BSI IT-Grundschutz for business-critical IT applications
- NIS-2 Directive (EU) 2022/2555 – Derivation of requirements for secure IT operations
- Fluent German (negotiation level)
- Independent, self-organized way of working
- Willingness for screening / security check (SÜG)
- Experience in operating business-critical / high-availability IT applications as well as with application and system transitions
- Knowledge in Observability, Monitoring, Logging & Alerting, e.g., Grafana, Prometheus or Elastic Stack
- Experience with Docker, Kubernetes as well as IT Security, Hardening, Patch & Vulnerability Management
- Experience with operating concepts, runbooks, cutover & transition plans as well as in the energy industry environment
- Strong coordination & communication skills with specialist and technical teams
- Willingness for occasional onsite appointments in Berlin (approx. 10%)
Project details
- Start: 2026-12
- Duration: 12 Monate
- Remote: remote
- Location: Remote Berlin, Deutschland, DE
- Languages: German
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