Senior Product Specialist

Project overview

Assignment Description

For the WiFi building block within the NAFIN LAN network, we are looking for a Senior Product Specialist (SPS), which corresponds to an operational manager. In this role, you will be responsible for the execution of lifecycle management of the building block and the necessary development to make/keep the building block future-proof. Additionally, you will ensure that the technology used complies with the established security frameworks. A further job description is as follows:

Background Assignment

The WiFi is a LAN component of our NAFIN (Netherlands Armed Forces Integrated Network). The department offers wireless IP connectivity for users within Defense. Defense is growing, leading to increased demand for WiFi as new buildings are taken into use. To facilitate this expansion of the installed base, many change requests arise. This expansion also impacts the team. This can be managed partly by additional resources, but Network Automation is becoming increasingly important.

This applies both to doing more with the same number of people and to ensuring the reliability, stability, and continuity of the network infrastructure. Additionally, the department is undergoing a reorganization. The role therefore has a temporary nature.

• Lifecycle management; tracking the status of the installed base and creating lifecycle plans based on the status, including alignment with suppliers and monitoring/reporting on progress.
• Facilitating the team of designers and administrators so they can be optimally deployed.
• Reviewing, submitting, and defending change requests.
• Providing communication to the environment for both changes, policy changes, and news updates.
• Monitoring the technical standard of the building block and ensuring further standardization where necessary.
• Coordinating the execution of technical adjustments to the building block, prompted by, for example, new possibilities from the environment.
• Collaboration in the chain with other building blocks to optimize the chain.
• Conducting research and analyzing problem areas to arrive at a structural (technical) solution for continuity;
• You contribute to audits by Internal Auditing Defense by delivering, among other things, audit trails, log files, authorization overviews, and elaboration of technical standards; where necessary, you coordinate the development of improvements.
• Developing forecasts based on expected expenses required to bring/keep the technology at the desired level.
• Supporting procurement processes and coordination with suppliers and the internal procurement organization.
• Preparing reports on the functioning of the building blocks in terms of performance and consumption;

Responsibilities

Requirements/Wishes

Candidate has at least 3 years of demonstrable work experience with the chosen eCF profile or similar role.

Wishes:

Candidate preferably has demonstrable work experience within the Ministry of Defense.

Candidate also has demonstrable experience in 1 or more management positions.

Candidate preferably has demonstrable work experience with LAN.

Candidate preferably has more than demonstrable work experience with the requested role within the eCF profile and assignment description.

Additional Information

The frequency is an estimate, provided the work allows. Arrangements regarding working from home are always made in consultation with the needs assessor. Hybrid working: in consultation

Frequency of days working from home: in consultation

On-call services: No

• Coordinate and manage personnel
• Arrange, organize, plan, and monitor activities
• Negotiate objectives and resources
• Manage the department budget
• Prepare and monitor management information
• Analyze and propose solutions for continuous productivity improvement
• Manage the implementation and monitoring of IS quality assurance and security
• Communicate with internal business departments and project owners

Requirements

eCF Profile: ICT Operations Manager

Reference Area: E.06 ICT Quality Management

This assignment is based on the European e-Competence Framework (e-CF). This is a European standard for describing IT competencies and the associated level of responsibility. The eCF profile indicates which competencies and at what level (e-1 to e-5) are expected from the candidate. We expect candidates to clearly demonstrate in their CV that they possess these competencies. This can be done by describing for each relevant assignment or position:

CVs in which the required eCF competencies are not demonstrably present cannot be fully assessed for suitability.

Candidate has at least 4 years of demonstrable work experience with the chosen eCF profile or similar role.

Generic description of competence area and levels

Implements ICT quality policy for maintaining and improving service and product provision. Plans and defines indicators to manage quality with respect to the ICT strategy. Evaluates quality measures and recommends improvements to influence continuous quality improvement.

eCF2 Professional: communicating about and supervising the application of quality policy in the organization

eCF3 Senior Professional / Manager: evaluating quality indicators and processes based on quality policy and, if necessary, proposing corrective actions

Summary of tasks and mission

Manages operations, people, and overall ICT resources. Implements and maintains a designated part of an ICT operation to ensure activities are carried out in accordance with organizational rules, processes, and standards. Plans changes and implements them in accordance with the organization's strategy and budget. Manages risks and ensures the effectiveness of the ICT infrastructure.

• the role the candidate fulfilled
• the tasks and responsibilities involved
• the extent to which these align with the required eCF competencies and level

Project details

• Start: 2027-01-01T23:00:00
• Location: Huis ter Heide Utrecht, NL
• Languages: Dutch