Required skills
- ServiceNow
- ServiceNow Security Operations
- Consulting
- IT Service Management
- ServiceNow App Engine
- Service Management
- ServiceNow IT Operations Management
- ServiceNow HR Service Delivery
- ServiceNow Customer Service Management
Languages: German
Job description
Seeking a Senior ServiceNow Consultant for a 5-day/week role focusing on analyzing and cleaning up a legacy ServiceNow environment with custom developments. The role requires strong platform understanding, experience with customizations, technical debt assessment, and stakeholder consulting.
Project overview
Senior ServiceNow Consultant (Analysis/Cleanup) - Immediate - 6M+Opt. - Remote/Hybrid
For our client, we are looking for a Senior ServiceNow Consultant (m/f/d) starting immediately, with a workload of 5 days per week. The position primarily involves analyzing a historically grown ServiceNow environment with numerous custom developments, as well as conceptually cleaning up legacy issues. A deep understanding of the ServiceNow platform and its best practices, as well as sound experience in evaluating customizations and technical debt, are required. Furthermore, skills in the functional management of implementation teams and in consulting stakeholders are needed.
We are looking for a personality who works conceptually and consultatively, not purely as an implementer.
Requirements
Application:
If interested and available, please send your CV in Word format as soon as possible.
Note: We operate as a recruitment consultancy. None of the terms used are intended to be discriminatory regarding age or experience. We confirm that all applications will be treated confidentially.
- At least 5 years of experience with ServiceNow
- Experience in the 'as-is' analysis and evaluation of grown ServiceNow instances and customizations
- Experience in reverting custom developments to the ServiceNow standard (OOTB)
- Functional management of development or implementation teams, including quality assurance
- Conceptual and consultative working style with a confident demeanor towards stakeholders
- German and English, spoken and written
- ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM)
- Experience with ITSM core processes and CSDM
- Experience in international IT Service Management organizations
Project details
- Start: ab sofort
- Duration: 6 Monate
- Remote: hybrid
- Location: Frankfurt, Deutschland, DE
- Languages: German
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