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Service Delivery Manager

IDPP · Wiltshire, UK · Senior

  • Wiltshire, UK
  • 4 Months

Indexed (10 days ago) · refreshed constantly

Budget
£65 / h
Start
ASAP
Duration
4 Months
Contract
Freelance / B2B
Seniority
Senior
Reference
489190904-1

Job description

Project overview

Join a client-focused team responsible for delivering high-quality services and solutions to enterprise customers. You'll work closely with clients and internal stakeholders to ensure successful delivery, exceptional service standards and long-term customer success.

Key Responsibilities

Key Skills

  • Lead the delivery of complex client implementations and service engagements.
  • Act as a trusted point of contact for clients, ensuring a positive customer experience.
  • Coordinate internal teams to deliver services on time and to agreed standards.
  • Manage risks, resolve issues and drive successful outcomes.
  • Support governance activities and continuous service improvement initiatives.
  • Identify opportunities to enhance processes and deliver additional value to clients.
  • Strong client-facing stakeholder management experience.
  • Proven ability to lead complex projects or service delivery engagements.
  • Excellent communication and relationship-building skills.
  • Strong problem-solving and organisational abilities.
  • Ability to work effectively across technical and operational teams.
  • Commercially aware with a customer-first mindset.

Project details

  • Start: ASAP
  • Duration: 4 Months
  • Location: Wiltshire, UK, GB
  • Rate: 65-65 EUR/h

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