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Service Designer

Harvey Nash Plc · Glasgow, UK · Senior

  • Glasgow, UK
  • 6 Months

Indexed (6 days ago) · refreshed constantly

Budget
£63–69 / h
Start
ASAP
Duration
6 Months
Contract
Freelance / B2B
Seniority
Senior
Reference
JS-BBBH123875

Job description

Project overview

We are seeking an experienced Senior Service Designer to play a key role in shaping and delivering an enhanced support model for our clients Corporate Operations.

Working within agile, multidisciplinary teams, you will lead service design activities, engage a broad range of stakeholders, and help define sustainable operating models, governance arrangements, processes and service standards.

Experience Required

Please apply by submitting an up to date CV.

  • Inside of IR35
  • £500
  • £550 a day
  • 6 month contract
  • Proven experience in Service Design, Operating Model Design or Business Transformation.
  • Strong stakeholder engagement and facilitation skills.
  • ITIL/Service Management knowledge
  • Experience of working with oracle
  • Experience working within agile delivery environments.
  • Ability to translate complex business and operational requirements into practical service solutions.
  • Knowledge of service transition, organisational change and continuous improvement.
  • Experience within public sector or large-scale transformation programmes is highly desirable.

Project details

  • Start: ASAP
  • Duration: 6 Months
  • Location: Glasgow, UK, GB
  • Rate: 63-69 EUR/h

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