Required skills
- Large Language Models
- Generative AI
- AI Agents
- Tool Calling
- Multi-Agent Orchestration
- SQL
- Database Design
- API Development
- Authentication
- System Integration
- Asynchronous Processing
- Software Development
Nice to have:IVRCall RoutingCRM IntegrationContact CenterGenesys CloudGenesys EngageAmazon ConnectVoice AIConversational AI
Languages: Czech · English
Job description
Project overview
For our client, we are looking for a Senior Developer for the development of digital and voice services in the telco environment.
Project requirements
- development and advancement of digital and voice services for customer and business processes
- analysis of user and business stakeholder requirements
- design of application architecture including database models, APIs, and system integrations
- implementation of application logic, user interface, and connection to enterprise systems
- utilization of LLMs, AI agents, and spec-driven development in development
- identification of suitable opportunities for using generative AI
- handling error states, authentication, security, and operational reliability
- production deployment of applications using containerization, CI/CD, and monitoring
- collaboration with business and technical teams in the design and implementation of solutions
- long-term cooperation with the possibility of remote work, precise onsite attendance is not specified
- required experience and knowledge:
- senior experience with developing real software applications
- ability to independently design, implement, test, and operate applications
- knowledge of SQL, database design, APIs, authentication, and system integrations
- familiarity with asynchronous processing and cross-component problem-solving
- practical knowledge of LLMs, generative AI, tool calling, and AI agents
- experience with agent coordination and utilizing AI in development
- familiarity with enterprise environments and requirements for secure and auditable operation
- ability to communicate with stakeholders and translate their needs into functional solutions
- communicative Czech and English
- ability to present own implemented projects or portfolio
- advantageous:
- experience with contact centers and customer communication
- knowledge of IVR, call routing, inbound/outbound processes, and CRM integrations
- experience with Genesys Cloud, Genesys Engage, or Amazon Connect
- interest in voice AI applications and conversational interfaces
Project details
- Start: 01.12.2026
- Duration: 1 year with the possibility of extension
- Location: Prague, CZ, CZ
- Rate: 750-1000 EUR/h
- Languages: Czech, English
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