Sr. Business Analyst

Project details

Harrisburg, PA Salary: $60.00 USD Hourly - $65.00 USD Hourly Description:

Role Summary

A public-sector organization is seeking an experienced Sr. Business Analyst to support the modernization of a critical enterprise application used to manage and resolve customer-facing service complaints. The role focuses on requirements gathering, process improvement, application modernization, testing, user acceptance coordination, and collaboration between business stakeholders and technical delivery teams throughout a multi-year transformation initiative.

Key Responsibilities

Required Qualifications

Preferred Qualifications

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!

Job Facts: Contract Independent | On-site | USD $60.00 - 65.00 per hour

Skills: Management, Customer Facing, Software Modernization, Data Architecture, Software Design, Collaboration, Change Management, Training, Requirements Elicitation, User Stories, Agile, Scrum, Microsoft Azure, DevOps, JIRA, Testing, Acceptance Testing, Communication, Stakeholder Management, Computer Science, Enterprise Software, Migration, Process Improvement, Process Reengineering, WCAG, Accessibility, Regulatory Compliance, Public Sector, Insurance, Privacy, Marketing

Reference: Dice Id: cxjudgpa | Position Id: 1159380

• Document existing application requirements and ensure critical functionality is retained during modernization.
• Gather, analyze, prioritize, and translate business requirements into user stories and acceptance criteria.
• Partner with business units to identify process improvements and recommend system enhancements.
• Collaborate with product, data, architecture, and development teams on solution design and delivery.
• Support testing activities and lead User Acceptance Testing (UAT) coordination.
• Identify project risks, dependencies, and impediments and communicate recommendations.
• Support change management, user adoption, and training activities.
• Ensure alignment with security, accessibility, privacy, and compliance standards.
• 7+ years of Business Analyst experience, including experience in a Senior Business Analyst capacity.
• Strong experience gathering requirements and translating them into user stories.
• Demonstrated experience analyzing legacy applications or supporting digital transformation initiatives.
• Working knowledge of Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or similar platforms.
• Experience testing large-scale projects and coordinating UAT activities.
• Excellent written and verbal communication skills across technical and non-technical audiences.
• Strong organizational, prioritization, and stakeholder management skills.
• Bachelor's degree in Computer Science or a related discipline.
• Experience supporting enterprise application modernization or legacy platform migrations.
• Process improvement and business process reengineering experience.
• Knowledge of WCAG 2.1 accessibility standards and public-sector compliance requirements.
• Previous experience working within government or public-sector organizations.
• Start: flexible
• Remote: onsite
• Location: Harrisburg, PA, US, US
• Rate: 60-65 EUR/h