Tech Bar Engineer

Project overview

L2 Tech Bar Engineer

Project details

London (Onsite)

Contract: 3 months Initially (Potential Extension)

Working Pattern: Monday to Thursday (4 Days Per Week)

Start Date: ASAP

£180 per day (Inside IR35)

Role Overview

We are looking for an experienced L2 Tech Bar Engineer to provide onsite IT support within a corporate environment. You will be responsible for delivering high-quality desk-side and walk-up support, resolving technical issues, and ensuring an excellent end-user experience.

Key Responsibilities

Skills Required

Additional Information

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.

• Provide 1st and 2nd Line support to end users.
• Troubleshoot hardware, software, and Microsoft 365 issues.
• Support laptops, desktops, mobile devices, and peripherals.
• Manage incidents and service requests within agreed SLAs.
• Deliver excellent customer service in a Tech Bar environment.
• Assist with device deployments, builds, and user onboarding.
• Previous experience in a Tech Bar, Desk-Side, or End User Support role.
• Strong Windows and Microsoft 365 troubleshooting skills.
• Experience with Active Directory and user account administration.
• Excellent communication and customer service skills.
• Ability to work independently in a fast-paced environment.
• 4 days per week onsite in London.
• Occasional Friday cover may be required.
• Start: flexible
• Location: London, Greater London, England, UK, GB
• Rate: 23-23 EUR/h