Telecommunications Engineer

Project overview

Description

We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.

Responsibilities

Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.

Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.

Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.

Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.

Support activities connected to post-payment operations where telecommunications coordination is required.

Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.

Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.

Requirements

Experience supporting telecommunications systems in a detail-focused business environment.

Working knowledge of healthcare coding concepts, including ICD-9, ICD-10, and CPT.

Familiarity with post-payment processes and related operational workflows.

Ability to diagnose technical problems, prioritize tasks, and deliver effective solutions.

Strong communication skills with the ability to collaborate across technical and non-technical teams.

High attention to detail and commitment to maintaining accurate documentation.

Experience working in healthcare, hospital, or social assistance settings is preferred.

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Job Facts: Contract W2 | Contract Independent | On-site | USD $38.00 - 44.00 per hour

Skills: Issue Resolution, Dependability, Management, ROOT, System Documentation, Telecommunications, ICD-9, ICD-10, Workflow, Communication, Collaboration, Attention To Detail, Documentation, Health Care, Finance, Accounting, Marketing, Legal, Customer Support, Online Training, Artificial Intelligence, Insurance, .NET, Privacy

Reference: Dice Id: rhalfint | Position Id: 00720-0013529327

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Project details

• Start: flexible
• Remote: onsite
• Location: New Haven, CT, US, US
• Rate: 38-44 EUR/h