Required skills
- ITSM Tool Selection
- ITIL Process Consulting
- ITIL
- IT Service Management
- Process Consulting
- Documentation
- Hybrid Project Management
- ServiceNow
Languages: German
Job description
Consulting for the selection of IT Service Management tools and performing classic ITIL process consulting within the scope of tool selection.
Project overview
Service Description
- Consulting for the selection of IT Service Management tools
- Performing classic ITIL process consulting within the scope of tool selection
- Analysis of existing processes with regard to ITSM optimization
- Creation of necessary documentation
Requirements
Contact person: Professional Recruiting Ms. Melina Wittwer
FERCHAU Contract GmbH
Branch Cologne CONTRACT
Am Coloneum 6
50829 Cologne
- Expertise in IT Service Management according to ITIL and in tool selection processes
- Know-how in classic process consulting according to ITIL standards
- Routine approach in supporting hybrid projects
- Experience in tool consulting as well as a valid ITIL certificate
- Very good German and English skills, spoken and written
Project details
- Start: flexible
- Remote: hybrid
- Location: Hamburg, Deutschland, DE
- Languages: German
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