Required skills
- ITIL 4/5
- Agile
- Prince 2
- Information Management
- Business Administration
- Service Management
- Organizational Change Management
- Supplier Management
- Portfolio Management
- ITIL
- Change Management
- Prosci
- SAFe
Languages: Dutch
Job description
Seeking a Transition Coach to manage the project-based design, development, and implementation of a new disciplinary way of working within the IT department. The role involves facilitating workshops, translating IT roadmaps into actionable plans, and supporting the IT manager in guiding the department through this organizational change.
Project overview
Note! This role is only available for secondment/suppliers or for freelancers who join our payroll. We can tell you more about this by phone. Rate maximum €92,- Assignment Description The project-based design, development, and implementation of the new disciplinary way of working. The project assignment includes, among other things: Organizing and facilitating workshops and sessions on vision, collaboration, execution, and how to align our work. Translating the IT Roadmap into a concrete Way of Work for the department, through a multi-year plan.
Supporting the IT manager in executing the transition task; towards employees and the MT. Guiding the department in adopting this new working method. Providing substantive sparring, for example, on role allocation (such as the recent insight that the role of 'supervisor' better fits a 'focus area'). Background of the assignment The Information Provision & Facilities (I&F) department is undergoing a major transition, with a new primary process system, phasing out Citrix desktops, further automation in IAM with the ultimate goal of a resilient, agile governance organization.
As a transition professional, you will ensure the correct text and explanation for the transition task, work with the IT manager to successfully transition the department to the intended governance organization. You will write (contribute to) the necessary documents, create support, and organize the necessary meetings in collaboration with the IT manager. Requirements Certificate: ITIL 4/5, Agile Certificate: Prince 2 Possesses demonstrable HBO or WO diploma, preferably in Information Management, Business Administration (5 years), Service Management, or a comparable discipline.
Demonstrable work experience in successfully guiding organizational changes focused on the transition from an internal management organization to a governance and supplier-driven organization (3 years). Knowledge of and experience with setting up Supplier Management, Portfolio Management (PPM), and ITIL processes within a governance environment (2 years). Wishes Demonstrable knowledge of and experience with complex IT transitions within (semi-)governmental institutions. Experience within the security domain is a strong plus.
Demonstrable knowledge of and experience with ITIL/Agile methodologies and IV/ICT governance. Candidate preferably possesses relevant certifications in change management, such as Prosci or agile scaling (e.g., SAFe). Competencies Organizational sensitivity and change capacity: Demonstrable experience in guiding the cultural change from 'doing it yourself' to 'exercising governance'. This includes demonstrably considering the interests of both internal employees (RN needs) and external partners.
Persuasiveness and stakeholder management: Demonstrable experience in steering the adoption of modern IT design principles (such as: Cloud unless, Security by design, and Zerotouch) and effectively redirecting resistance from teams and management. Results orientation: Proven success in realizing process improvements (increasing efficiency, reducing administrative burden) while ensuring the daily, stable IT service delivery remained guaranteed (renewing while the shop is open). Additional Information Secondment is not permitted. Delivery by Yellow Friday to the Ministry of Justice and Security is via Sogeti.
There is no chain formation/secondment here, as Yellow Friday executed the tender together with Sogeti and is a formal subcontractor.
Project details
- Start: 2026-11-01T23:00:00
- Location: Utrecht, NL
- Languages: Dutch
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