Required skills
Job description
Project overview
User Researcher (Contract)Location: Bristol (Hybrid)Contract Length: Until 31st March 2027Engagement: Inside IR35Start Date: ASAP
We are seeking an experienced User Researcher to join a high-profile digital transformation programme within a large public sector organisation. This is an excellent opportunity to work within a multidisciplinary agile team, helping to shape and improve digital services through evidence-based user research.
The Role
As a User Researcher, you will be responsible for planning, conducting and delivering user research activities that inform decision-making and drive service improvements. Working closely with designers, developers, product managers and stakeholders, you will ensure user needs are at the heart of product and service development.
Key Responsibilities
Plan and deliver user research activities throughout the product life cycle.
Select and apply appropriate research methods to answer key questions and support decision-making.
Analyse research findings, synthesise insights and communicate clear recommendations to stakeholders.
Collaborate with multidisciplinary teams to embed continuous user research practices.
Ensure research activities are inclusive and representative of diverse user groups.
Facilitate team involvement in research sessions, analysis and insight generation.
Contribute to an agile delivery environment, helping teams understand user needs and behaviours.
Essential Skills Experience
Proven experience conducting user research across a range of digital products or services.
Strong understanding of qualitative and quantitative research methods, including when and how to apply them effectively.
Experience analysing research data and translating findings into actionable insights.
Ability to present research outcomes clearly to both technical and non-technical audiences.
Understanding of inclusive research practices and engaging diverse user groups.
Experience working within multidisciplinary teams and collaborating with a variety of stakeholders.
Experience supporting continuous discovery and user-centred design approaches.
Good understanding of Agile delivery methodologies.
Desirable Experience
Previous experience working within government, public sector or highly regulated environments.
Experience contributing to large-scale digital transformation programmes.
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Project details
- Start: flexible
- Duration: 5 months
- Remote: hybrid
- Location: Somerset, United Kingdom, GB
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