Required skills
Job description
Project overview
Our well-known telecom / tech client is seeking a UX Content Designer to join their team and make it easier for customers to understand and use clear, intuitive in-app content. This is a 40hr / week, onsite role until the end of Dec. 2027. A computer will be provided.
Responsibilities
- Write and refine in-app content across customer journeys, features, and settings.
- Simplify technical concepts into clear, conversational, actionable language.
- Identify opportunities to improve usability, consistency, and engagement.
- Create consistency between app messaging and other channels.
- Partner with UX designers and product managers to shape end-to-end experiences.
- Iterate on content based on feedback, research, and performance insights.
Requirements
- Experience in UX writing, content design, or digital product content.
- Strong writing and editing skills, with an eye for simplicity and clarity.
- Ability to think through user needs, flows, and interactions not just individual words.
- Comfort working collaboratively in a fast-moving product environment; ideally experience with legal / cross functional teams
- Ability to context switch and navigate multiple adjacent work tracks at one time.
- Experience with AI Tools a huge plus! In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits
Project details
- Start: flexible
- Remote: onsite
- Location: Philadelphia, PA, US
- Rate: 50-55 EUR/h
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