VoIP Engineer/Telephony Projects Engineer

Project overview

VoIP Engineer/Telephony Projects Engineer - Greater Manchester (Hybrid) - Contract (Outside IR35)

We are supporting a public sector organisation who are looking for an experienced VoIP Engineer/Telephony Projects Engineer to lead the migration from their existing 8x8 telephony and contact centre platform to Microsoft Teams Telephony on an initial 3-month contract basis.

Responsibilities

If you're an experienced VoIP/Telephony specialist with a strong background delivering Microsoft Teams Telephony migrations and are looking for your next contract opportunity, we'd love to hear from you.

VoIP Engineer/Telephony Projects Engineer - Greater Manchester (Hybrid) - Contract (Outside IR35)

• Assess the current 8x8 telephony and contact centre estate and identify opportunities for rationalisation and optimisation.
• Develop and deliver the migration strategy from 8x8 to Microsoft Teams Telephony.
• Lead the end-to-end rollout, configuration and implementation of the Teams Telephony solution.
• Review current licensing usage and implement recommendations to reduce unnecessary spend.
• Work closely with technical teams, suppliers and business stakeholders to ensure successful project delivery.
• Provide guidance on best practice VoIP, telephony and unified communications solutions.

Requirements

• Strong experience delivering VoIP and telephony transformation projects.
• Proven track record of leading migrations from Legacy telephony platforms to Microsoft Teams Telephony.
• Experience assessing complex telephony environments and developing migration and rollout strategies.
• Hands-on experience configuring and implementing Microsoft Teams Phone solutions.
• Ability to manage stakeholders across technical and business teams while driving adoption and change.
• Experience working with contact centre and unified communications platforms such as 8x8, Teams Phone or similar technologies.
• Strong understanding of telephony licensing, optimisation and cost reduction initiatives.

Project details

• Start: flexible
• Remote: hybrid
• Location: Manchester, United Kingdom, GB