Business Informatics Specialist in Sales

Project overview

Job Advertisement No.

The GWDG is looking for a Business Informatics Specialist in Sales (m/f/d) to strengthen an interdisciplinary team of HPC experts in the "Computing" working group (AG C) as soon as possible.

with a regular weekly working time of 39 hours (100%). Remuneration is based on the collective agreement for the public sector (Bund); depending on qualifications, classification up to pay group TVoD E 13 is envisaged. The position is suitable for part-time work and is initially limited until December 31, 2029. GWDG aims for long-term cooperation.

The Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG) is the university computer center of the Georg August University Göttingen and a computing and IT competence center for the Max Planck Society. Providing high-performance computing systems (HPC) has been one of its tasks for over 40 years. In 2020, the University of Göttingen/GWDG was included as one of eight computing centers in the National High-Performance Computing Network (NHR). GWDG operates the HLRN-IV system "Emmy", one of the most powerful computers in the world.

As a national supercomputing center, GWDG offers technical support to researchers and students from various scientific fields who use demanding computing programs, including in the areas of Earth system sciences, life sciences, and engineering sciences. Furthermore, we participate in national and international research projects. At the same time, we aim to further deepen our close cooperation with the German Aerospace Center (DLR) as well as with specialized computing centers such as the German Climate Computing Center (DKRZ) and the Jülich Supercomputing Centre (IAS-JSC).

As part of our AI Service Center for Sensitive and Critical Infrastructure (KISSKI), we have developed a range of AI-based services that offer a high degree of security and data protection, as processing takes place on our own hardware. The position advertised here will primarily be used in the "KISSKI-EvoKS" sub-project, which offers industry-specific AI solutions and implementation support for AI projects specifically for SMEs and startups.

In addition, within the framework of KISSKI, KISSKI-EvoKS, the EU AI Factory HammerHAI, and the Quantum Computing Service Center QUICS, we collaborate with customers from various industries, including universities, public institutions, and companies.

Together with the Faculty of Mathematics and Computer Science and the Campus Institute for Data Science (CIDAS) of the University of Göttingen, GWDG offers an inspiring research environment in the field of Scientific Computing and the opportunity to conduct research at the interface of applied computer science, high-performance computing, AI, and machine learning.

Areas of Responsibility

You will work at the interface between users, technologies, and regulatory frameworks, implement SLAs, optimize sales processes, and discuss technical solutions with users. This includes:

• Development and creation of customized SLAs for AI applications in SMEs
• Development of SLA models for standard AI applications (e.g., chatbots, prediction models, or document classification)
• Integration of risk management aspects into SLAs (e.g., downtimes, data loss, bias, or compliance with GDPR)
• Creation of SLA documents in an understandable, legally sound, and contractually binding form
• Improvement of monitoring, accounting, and sales processes
• Analysis of SME requirements regarding availability, accuracy, response times, data integrity, and support
• Definition of clear, measurable KPIs for AI systems
• Alignment of expectations between AI developers and SME customers, including clear demarcation of responsibilities
• Support in the implementation and monitoring of SLAs
• Consulting for SMEs and startups
• Advising SMEs on realistic SLA goals, considering limited resources, small data volumes, and limited IT infrastructure
• Cooperation with legal departments, IT security, and project management to ensure legal and technical feasibility
• Training of SME employees to understand SLAs and their importance for AI implementation

Requirements

Desirable

Our Offer

Your Application

Have we sparked your interest? Then please submit your application by November 8, 2026, via our online form:

GWDG strives for gender equality and diversity and therefore welcomes applications from all backgrounds. GWDG endeavors to employ more severely disabled people. Applications from severely disabled persons are expressly welcome.

Questions about the advertised position can be answered by Mr. Prof. Dr. Julian Kunkel (Email: ).

• Completed Master's degree in Business Informatics, Law, Business Administration, Computer Science, or a related field
• Experience in the creation or management of SLAs, service contracts, or IT Service Management (e.g., ITIL basics)
• Sound knowledge of AI technologies and applications
• Experience in consulting, project management, or technology transfer
• Very good basic contractual and legal knowledge (especially in IT and data protection law, GDPR, and liability)
• Very good analytical skills
• Very good communication skills, including when dealing with non-tech-savvy groups
• Structured way of working, high attention to detail and process quality
• Very good knowledge of German and English, both written and spoken (C1)
• Certifications (e.g., CIPP/E, CIPM, TÜV/DEKRA DSB, or ISO/IEC 27701)
• Experience in the public sector or in regulated environments
• Excellent problem-solving skills
• Experience with HPC, scientific computing, or data-intensive fields
• Flexible working hours and the possibility of mobile working
• A modern, diverse, and exceptional working environment with close proximity to science and research at the interface of several innovative technology areas
• An interesting and varied activity in a large, internationally active IT competence center
• Participation in a competent and dedicated team
• Support for the qualification and further development of your skills, both in an academic environment and with a view to a career in business
• Public sector social benefits

Project details

• Start: flexible
• Location: Göttingen, Niedersachsen, Germany, DE
• Languages: German