IT Program Director – Patient Platforms (CRM / MDM / SaaS) (M/F)

Project overview

For one of our clients, an international pharmaceutical laboratory, we are looking for an IT Program Director to lead a patient engagement program. This program brings together three workstreams: platforms for patient associations, a patient knowledge tool, and a patient portal.

Working in tandem with a business program director, you will be responsible for the IT part of the program. Planning, budget, risks, and trade-offs are under your responsibility, and you will lead committees up to the steering committee.

Your missions:

Define the target architecture, country by country, by choosing between market solutions and custom developments.

Launch and conduct calls for tender, then select the solutions.

Manage vendors and integrators during the build phase.

Organize phased rollouts in subsidiaries, including in the United States and China.

Manage the program's schedule, budget, risks, and trade-offs.

Lead the governance, up to the steering committee.

Practical information:

Contract: Permanent, Freelance, or umbrella employment.

Start date: December 1, 2026, for 6 renewable months, with a probable full-time transition from March 2027.

Project details

Suresnes, with partial remote work.

Languages: Fluent French and English.

International travel expected.

Profile sought

You have at least 12 years of experience in IT program management.

You have previously managed a complex international IT program, with phased rollouts in subsidiaries.

You are familiar with CRM, MDM, SaaS, and content management platforms, as well as data integration and governance topics.

You have conducted calls for tender and managed vendors and integrators.

Experience in the pharmaceutical industry or a regulated sector is highly valued.

Knowledge of generative AI is a plus, as is a Prince2 or PgMP certification.

You have political acumen, know how to make decisions, and are comfortable presenting to senior management.

You speak fluent French and English.

• Start: 30/11/2026
• Duration: 6 mois renouvelable
• Remote: hybrid
• Location: Suresnes, Île-de-France, FR
• Languages: French