Senior Business Analyst (Health Sector)

Project overview

Job Title: Senior Business Analyst (Health Sector)

Reference: 26-04-7700-001

Responsibilities

Education:

Primary Skills:

Important Skills:

• Ensure requirements engineering and functional scoping: gather, clarify, analyze, and formalize complex business needs (e-services, back-offices, control and inspection tools, data management).
• Model and optimize processes: map current processes (as-is) and design target processes (to-be) that promote automation and alignment with the administration's cross-cutting standards.
• Support needs prioritization and solution selection: translate needs into user stories and functional specifications, support the selection of market tools or extensions of cross-cutting products, and ensure alignment between delivered business value and budget/planning constraints.
• Support acceptance testing and change management phases: define acceptance criteria, assist business representatives during functional acceptance testing, and facilitate the transition to new tools.
• Develop the product vision through a story map.
• Support business units in implementing IT strategies (information systems master plan).
• Elicit business needs.
• Describe functionalities as user stories and acceptance criteria, and prioritize them in a backlog.
• Facilitate workshops with various stakeholders.
• Train and support business units during IT changes.
• University of Applied Sciences degree, Computer Science degree, Federal Institute of Technology (EPF) engineering degree, or Federal diploma.
• 8 years of experience in business analysis.
• Expertise in Business Analysis techniques.
• Ability to lead, unite, and convince.
• Ability to communicate at a strategic level.
• Mastery of the Business Motivation Model (BMM).
• Mastery of a modeling language (UML, BPMN, etc.).
• Ability to maintain a big-picture view (systems thinking).
• Flexibility, adaptability, and a positive attitude towards change.
• Mastery of test development and execution techniques.
• Experience in the public health sector.
• Knowledge of BABOK; IIBA certification or equivalent appreciated.
• ISTQB certification or equivalent.
• Experience with iterative testing and continuous deployment methods (DevOps, TDD, BDD, automated testing, CI/CD).
• CSPO (Certified Scrum Product Owner), PSPO (Professional Scrum Product Owner) certification or equivalent.
• UX Design, with an Agile UX / Lean UX component.

Nice to have

Required Qualities:

• Successful experience within a Geneva public administration.
• Knowledge of the client's technical environment.
• Experience with ServiceNow / ERP projects.
• Active listening skills.
• Ease of oral and written communication within a complex organization.
• Ability to negotiate and be proactive in proposing solutions.
• Creativity in finding solutions.
• Team spirit and collaboration.
• Change management aptitude.

Project details

Geneva

Desired Start Date: 01.02.2027

80 to 100%

Compensation: from 137,000 CHF / year (100% basis)

Job Description and Context:

We are looking for a senior business analyst for a client, a public administration in Geneva, to strengthen its department responsible for relations with the health sector.

As part of a multi-year digital transformation program aimed at a complete overhaul of the information system for the public health office (digitalization of business processes and exchanges with health sector partners, modernization of data management), the selected candidate will act as the link between the business teams, the sector's IT governance, and the development teams. Position open for 80 to 100% occupancy. Long-term mission (up to 5 years).

• Start: flexible
• Location: Geneva, Geneva, CH
• Languages: French