Senior Change Management Consultant — Data Transformation Program

Project overview

Mission Context

Our client, a major international insurance group, is undertaking a group-wide data transformation program: data governance, harmonization of practices between regions, modernization of platforms, and decommissioning of legacy tools. Generative AI is an integral part of the approach, even within the teams' development tools.

Reporting to the group's data management, the consultant will lead change management on several parallel projects with varying impacts: from about fifty users for an application decommissioning to over 200 employees for larger deployments. They will design the change strategy for each project and implement it themselves, working closely with business teams. They will operate in an international environment where English is used daily.

Objectives and Deliverables

Change management strategy per project, proportionate to the number of users impacted

Impact analysis and mapping of stakeholders and affected populations

Communication plans and materials adapted to each population, in French and English

Facilitation of a network of super-users and business liaisons

Organization of events, workshops, and awareness sessions

User support during deployments and decommissioning

Training materials, user guides, and FAQs

Adoption monitoring and appropriation indicators, with corrective action plans

Required Skills

Change Management

Development and deployment of change strategies

Impact analysis and stakeholder analysis

Large-scale change management

Support for application decommissioning

Support for new tool deployments

Facilitation of super-user and champion networks

Organization of internal events and workshops

Communication plans

Training engineering and user support

Adoption measurement and appropriation KPIs

Business / Functional

Data transformation programs

Data governance and data culture

AI and generative AI projects

Insurance or financial services context

International multi-country group environment

Methodology

Change management frameworks (ADKAR, Prosci, or equivalent)

Agile project environment

Tools

Microsoft 365 Suite (Teams, SharePoint, PowerPoint)

Generative AI tools (experience with Claude is a plus)

Survey and adoption measurement tools

Languages

Impeccable English, both written and spoken

Fluent French

Soft Skills

Excellent communication and interpersonal skills

Ability to engage diverse populations, from business units to management

Operational and action-oriented approach

Ability to manage multiple projects in parallel

Profile Sought

Project details

• Start: ASAP
• Duration: 12 mois renouvelable
• Remote: hybrid
• Location: Île-de-France, France, FR
• Languages: French