Required skills
Languages: Dutch
Job description
Harvey Nash is looking for 2 FTE Service Experts for care requests in district nursing for their end client VGZ. The role involves processing personal budget and care/nursing requests, requiring strong administrative and communication skills, with a preference for candidates with a healthcare background.
Project overview
For our end client VGZ, Harvey Nash is looking for 2 FTE Service Experts for care requests in district nursing.
Project details
ASAP (The new class starts November 2nd, ensure your candidates are available then.)
End: 01-07-2026
Hours: minimum 32 but preferably 38 hours
Arnhem
Application deadline: Tuesday, October 20th at 13:00
Are you strong administratively, communicative, and do you have an affinity with healthcare? Then we are looking for you!
What will you do?
As a Service Expert for care requests in district nursing, you will handle requests within the Personal Budget (PGB) and Nursing & Care (V&V) domains. You will carefully assess and process authorization requests, ensuring clients are helped in a timely manner.
In addition to administrative tasks, you will also have telephone contact with clients, caregivers, and other stakeholders. You communicate clearly, ask the right questions, and can explain information in a clear way.
What do you bring?
We are looking for someone who:
Is available for at least 32 hours per week (38 hours is preferred)
Possesses excellent communication skills
Is flexible and can easily switch between different tasks
Remains stress-resistant, even during busy periods
Is steadfast and can well-substantiate decisions
Is change-oriented and easily adapts to new processes and developments
Preference (strong preference)
A medical background or demonstrable affinity with healthcare
Knowledge of medical terminology
Experience with clinical reasoning
Experience as a nurse or in another role within healthcare
Who are you?
You are someone who gets energy from helping others, works carefully, and takes responsibility for your files. Thanks to your analytical skills and affinity with healthcare-related issues, you can assess requests well. You remain professional, customer-oriented, and maintain an overview, even when the workload increases.
Do you want to use your healthcare knowledge and communication skills in a challenging administrative role? Then we would love to get in touch with you!
- Start: Z.S.M (De nieuwe klas start 2 november, zorg dat je kandidaten dan beschikbaar zijn.)
- Location: Arnhem, Gelderland, NL
- Languages: Dutch
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