Required skills
- Account Management
- Analytics
- Artificial Intelligence
- Budget
- Business Development
- Cloud Computing
- Communication
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Engineering
- Educational Technology
- Forecasting
- Generative Artificial Intelligence (AI)
- Global Delivery
- Higher Education
- MBA
- Management
- Negotiations
- Partnership
- Profit And Loss
- Publishing
- Regulatory Compliance
- Relationship Management
- Revenue Growth
- Sales
- WCAG
Job description
Project overview
Job Summary: Seeking an experienced Client Partner/Account Manager with strong expertise in EdTech, higher education, and digital learning to manage US client relationships, drive account growth, and lead global delivery teams.
Responsibilities
- Manage strategic US client relationships and drive client satisfaction, retention, and account growth.
- Own a $5 6M P&L, including revenue forecasting, profitability, and budgeting.
- Lead global teams delivering digital publishing, learning platforms, data engineering, and AI solutions.
- Identify cross-selling and upselling opportunities.
- Advise clients on EdTech trends, Generative AI, learning analytics, and platform modernization.
- Ensure compliance with FERPA, COPPA, WCAG, and digital content standards.
Requirements
Job Facts: Contract W2 | Contract Corp To Corp | Contract Independent | 12 Months | Able to Sponsor | On-site | $70 - $80/hr
Skills: Account Management, Analytics, Artificial Intelligence, Budget, Business Development, Cloud Computing, Communication, Customer Relationship Management (CRM), Customer Satisfaction, Data Engineering, Educational Technology, Forecasting, Generative Artificial Intelligence (AI), Global Delivery, Higher Education, MBA, Management, Negotiations, Partnership, Profit And Loss, Publishing, Regulatory Compliance, Relationship Management, Revenue Growth, Sales, WCAG
Reference: Dice Id: 91109480 | Position Id: 9126546
- 10+ years of experience in account management, client partnerships, or business development within EdTech, higher education, or digital publishing.
- Proven $5 6M P&L ownership with revenue growth and profitability.
- Experience managing large, globally distributed teams and US enterprise clients.
- Strong knowledge of digital learning, AI-driven solutions, analytics, and cloud platforms.
- Excellent communication, negotiation, and executive relationship management skills.
- Bachelor's degree required; MBA preferred.
Project details
- Start: flexible
- Duration: 12 Months
- Remote: onsite
- Location: New York, NY, US, US
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