Administrative Employee Desk Automotive

Project overview

Your new employer

Our client is an established player in the automotive sector, specializing in bodywork and damage repair. The company works closely with customers, insurance, and leasing companies daily to handle each case smoothly and correctly. You will join a team where customer focus, accuracy, and collaboration are central.

Your role as Administrative Employee Desk

As an Administrative Employee Desk, you are one of the company's central points of contact. You are the link between the customer, workshop, insurers, and leasing companies. You ensure that each case is followed up correctly administratively, from the initial contact to invoicing.

Responsibilities

• Professionally welcome customers at the desk
• Communicate with customers and partners by phone and in writing
• Create cases, gather the correct information, and follow up on cases administratively
• Inform customers about the progress of their case
• Maintain contact with insurance and leasing companies
• Support workshop planning and schedule and follow up on appointments
• Manage and schedule replacement vehicles
• Process orders administratively and follow up on deliveries and returns
• Invoice based on completed cases and expert reports
• Check if all information is present to invoice correctly
• Follow up on outstanding invoices and manage debtors.

Requirements

For this vacancy of Administrative Employee Desk, we are looking for a (junior) talent. You don't need years of experience in bodywork: our client is happy to teach you the sector. In addition:

What do you get in return?

In short: you will learn the sector from our client. You bring the right attitude, accuracy, and enthusiasm.

Interested? Are you looking for a new challenge as an Administrative Employee Desk? Apply online today via [contact removed].

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#1114354 - Hanna Hens

• You work accurately and are administratively strong
• You enjoy communicating with customers and readily answer the phone
• You can follow up on multiple cases simultaneously
• You like structure and overview
• You notice when information is missing and look for it yourself
• Knowledge of the insurance sector is a valuable asset.
• In addition to an attractive salary package
• Meal vouchers
• Thorough training and guidance in the sector
• A varied job with a lot of customer contact
• Growth opportunities within a growing organization

Project details

• Start: flexible
• Location: Antwerpen, BE
• Rate: 288-400 EUR/h
• Languages: Dutch