Required skills
- After-Sales Service
- Customer Service
- Microsoft Excel
- Administrative Support
- Customer Relationship Management
Languages: French
Job description
A leading company in its sector is looking for an After-Sales Service Assistant for a 3-month interim assignment in Chelles.
Project overview
About our client
Our client, a leader in its sector, based in Chelles, is looking for an After-Sales Service Assistant M/F for a 3-month interim assignment.
Responsibilities
Candidate Profile
Conditions and Benefits
Salary: €28,000 - €30,000 Gross Annual
Conditions: 35 hours per week
Benefits: parking, health insurance, meal vouchers
** Robert Half International France SAS processes candidate data that is necessary to carry out the application process. You will find more information on data protection, in particular on your legal rights, at https://www.roberthalf.com/fr/fr/protection-donnees-personnelles **
- Managing telephone reception
- Responding to customer requests by email and forwarding requests to the relevant people
- Compiling and tracking customer files
- Administrative processing of after-sales service interventions (data entry, quotes, invoicing, etc.)
- Administrative processing of after-sales service returns
- Daily exchanges with internal departments
- Assisting the After-Sales Service Manager and Deputy
- Successful previous experience in an After-Sales Service role (minimum 2 years)
- Good level of Excel proficiency
- Good interpersonal skills and a taste for customer relations
- Proactive, good communication skills
- Team spirit, diplomacy, and good stress management
Project details
- Start: flexible
- Remote: onsite
- Location: Chelles, Île-de-France, FR
- Languages: French
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