Business Analyst (Health Sector)

Project overview

Job Title: Business Analyst (Health Sector)

Reference: 26-04-7700-002

Responsibilities

Education:

Primary Skills:

Important Skills:

• Ensure requirements engineering and functional scoping: gather, clarify, analyze, and formalize complex business needs (e-services, back-offices, control and inspection tools, data management).
• Model and optimize processes: map current processes (as-is) and design target processes (to-be) promoting automation and alignment with the administration's cross-functional standards.
• Support needs prioritization and solution selection: translate needs into user stories and functional specifications, support the selection of market tools or extensions of cross-functional products, and ensure the alignment between delivered business value and budget/planning constraints.
• Support acceptance and change phases: define acceptance criteria, assist business representatives during functional acceptance testing, and facilitate the transition to new tools.
• Elicit business needs.
• Describe functionalities as user stories and acceptance criteria, and prioritize them in a backlog.
• Contribute to the product vision through a story map.
• Lead workshops with various stakeholders.
• Train and support the business during IT changes.
• HES diploma, computer science degree, ETH engineering diploma, or federal diploma.
• 4 years of experience in business analysis.
• Mastery of Business Analysis techniques.
• Ability to bridge the gap between technical and business teams, and to foster collaboration.
• Mastery of a modeling language (UML, BPMN, etc.).
• Ability to maintain a big-picture view (systems thinking).
• Flexibility, adaptability, and positive attitude towards change.
• Mastery of test development and execution techniques.
• Knowledge of BABOK; IIBA certification or equivalent appreciated.
• ISTQB certification or equivalent.
• Experience with iterative testing and continuous deployment methods (DevOps, TDD, BDD, automated tests, CI/CD).
• Practice with agile methodologies.
• UX Design, with an Agile UX / Lean UX component.

Nice to have

Required Qualities:

• Successful experience within a Geneva public administration.
• Knowledge of the client's technical environment.
• Experience with ServiceNow / ERP projects.
• Active listening skills.
• Ease of oral and written communication within a complex organization.
• Ability to negotiate and be proactive.
• Creativity in finding solutions.
• Team spirit and collaboration.
• Change management aptitude.

Project details

Geneva

Desired Start Date: 01.02.2027

80 to 100%

Compensation: from 137,000 CHF / year (100% basis)

Job Description and Context:

We are looking for a business analyst for a client, a public administration in Geneva, to strengthen its department responsible for relations with the health sector.

As part of a multi-year digital transformation program aimed at a complete overhaul of the information system of the public health office (digitization of business processes and exchanges with health sector partners, modernization of data management), the selected person will act as the link between business teams, domain IT governance, and development teams. Position open for 80 to 100% occupancy. Long-term mission (up to 5 years).

• Start: flexible
• Location: Geneva, Geneva, CH
• Languages: French