Required skills
- Statement of Work (SoW) Creation
- Service Description Creation
- IT Outsourcing Projects
- IT Transition Projects
- IT Insourcing Projects
- Governance Models
- SLA Management
- KPI Management
- German Language
- English Language
Languages: German
Job description
Experienced consultant needed to support an IT insourcing project, focusing on creating framework agreements and service-related statements of work.
Project overview
Hello,
an experienced consultant (m/f/d) is sought to support an insourcing project for the transfer of IT services.
The goal of the assignment is methodological, technical, and documentary support in the creation of a framework agreement (Frame Statement of Work) as well as the associated service-related Statements of Work (SoW), service descriptions, and handover documentation.
Responsibilities
- Participation in the creation and further development of the FSoW
- Development and structuring of SoW templates and documentation standards
- Consulting business units in the creation of service-related SoW
- Creation and formulation of service descriptions based on input from Service Owners
- Support in defining scope of services, service boundaries, roles, and responsibilities
- Advice on market-standard content and regulations (Service Scope, Out-of-Scope, SLA, KPI, Governance, and Reporting)
- Collection, consolidation, and structuring of information and requirements
- Creation, review, quality assurance, and finalization of SoW documents
- Ensuring consistent structure and terminology, as well as service-oriented documentation
Requirements
Framework Conditions
- Experience in creating Statements of Work (SoW), service descriptions, or service catalogs in the IT environment
- Experience in IT outsourcing, transition, or insourcing projects
- Knowledge of market-standard governance, SLA, and KPI models
- Fluent German and English language skills, both written and spoken
- Start: 01.09.2026
- Utilization: 2 days per week
- Planned Volume: 240 hours in 2026
- Remote
Project details
- Start: flexible
- Location: DE
- Languages: German
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