Copywriter / Communications Specialist

Project overview

Our client in the higher education space is looking for a hybrid Copywriter / Communications Specialist to join their team for 40 hours a week for the next 3 months! This opportunity will require 3 days a week on site in Boston and will be a key resource for content strategy and editorial execution across communication channels, reporting into the Senior Communication Specialist this person will plan, manage, and deliver high quality content that supports IT Services with a strong focus on AI enablement.

Requirements

• Substantial experience in marketing, communications, or related field, preferably in higher education, technology, or organizational change environments
• Exceptional written and verbal communication skills with demonstrated ability to adapt messaging for different audiences
• Strong technical aptitude with ability to quickly understand complex systems, processes, and technical concepts
• Project collaboration experience with demonstrated ability to work effectively with cross-functional teams including technical staff, project managers, and various stakeholders and adaptability in fast-paced, changing environments with shifting priorities
• Change communication experience or strong interest in helping organizations and individuals navigate transitions
• Advanced Microsoft Office skills including collaborative features in Word, SharePoint, Excel, Teams, and Outlook
• Self-directed work style with strong project management abilities and attention to detail Responsibilities:
• Develop and execute communication strategies that support technology implementations, system upgrades, and organizational change initiatives.
• Create and manage stakeholder communication plans, ensuring audiences understand impacts, benefits, timelines, and required actions.
• Write and deliver clear, engaging content across multiple channels, including web, email, digital signage, training materials, FAQs, and user-facing communications.
• Translate complex technical concepts and process changes into accessible, user-friendly messaging for diverse audiences.
• Partner with IT teams, project managers, leadership, and business stakeholders to align communications with project goals and user needs.
• Design and implement communication campaigns that drive awareness, engagement, adoption, and successful use of technology solutions.
• Develop user education and support materials that help individuals adapt to new systems, processes, and technologies.
• Measure communication effectiveness through analytics and stakeholder feedback, applying insights to improve future communications. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits

Project details

• Start: flexible
• Remote: hybrid
• Location: ROXBURY CROSSING, MA, US
• Rate: 45-50 EUR/h