Data Entry Specialist

Project overview

Data Entry Specialist

Responsibilities

• Review, process, and document product quality complaints within electronic quality management systems.
• Accurately enter, update, and maintain complaint records and supporting documentation.
• Interpret information received from customers, patients, and internal teams to ensure complete and accurate case records.
• Create and manage case files within systems such as Salesforce, TrackWise, and other quality platforms.
• Collaborate with customer service and internal business partners to gather missing information and complete documentation.
• Track complaint investigations and communicate updates to appropriate stakeholders.
• Process customer reimbursement requests and maintain supporting records.
• Compile, organize, and analyze complaint-related data using Microsoft Excel and other Office applications.
• Prepare and distribute Certificates of Analysis (COAs) and other product documentation.
• Maintain electronic files and records in accordance with company procedures, quality standards, and regulatory requirements.
• Support administrative projects, email correspondence, and document management activities.

Requirements

Required

• High School Diploma or equivalent.
• Minimum of 2 years of professional data entry, administrative, customer service, or records management experience.
• Strong data entry skills with a proven ability to maintain accuracy while handling large volumes of information.
• Proficiency with Microsoft Office Suite, including:
• Excel
• Outlook
• Word
• Teams
• Experience working in a professional office or corporate environment.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Nice to have

Why You'll Love This Opportunity

Ideal Candidate

The ideal candidate is someone who enjoys working with data, thrives in a structured environment, and takes pride in accuracy. You have strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities while maintaining professionalism and confidentiality. If you're looking to build experience in a highly regulated industry and make a meaningful impact behind the scenes, this could be an excellent opportunity for you.

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $23.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 26, 2026.

Workplace Type

This is a hybrid position in Minneapolis,MN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.

We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please ask for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

• Experience with Salesforce, TrackWise, or similar database and quality management systems.
• Advanced Microsoft Excel skills.
• Background in healthcare, pharmaceutical, medical device, life sciences, or regulated manufacturing industries.
• Familiarity with complaint handling, quality systems, compliance documentation, or pharmacovigilance processes.
• Previous pharmacy, healthcare, or medication-related experience.
• Gain valuable experience within the pharmaceutical and healthcare industry.
• Contribute to processes that directly support patient safety and product quality.
• Work alongside Quality, Regulatory, Manufacturing, Customer Service, and Pharmacovigilance professionals.
• Develop highly transferable skills in compliance, documentation management, quality systems, and data analysis.
• Enjoy a flexible hybrid work arrangement with both office collaboration and work-from-home flexibility.
• Join a supportive team environment with opportunities to learn and grow.

Project details

Minneapolis, MN (Hybrid)

Schedule: Hybrid Schedule (3 Days In Office, 2 Days Remote)

Hours: Flexible Start Time Between 7:30 AM - 8:30 AM CST

4-Month Contract

Pay: $23.00 - $28.00/hour

About the Opportunity

Are you highly organized, detail-oriented, and passionate about maintaining accurate records? We are seeking a Data Entry Specialist to support a growing Quality and Pharmacovigilance team within a regulated healthcare environment.

In this role, you'll play an important part in ensuring product quality complaint records are accurately documented, maintained, and tracked throughout the investigation process. This position offers an excellent opportunity for someone looking to gain exposure to the pharmaceutical and healthcare industries while developing valuable experience in quality systems, compliance documentation, and cross-functional collaboration.

• Start: flexible
• Remote: hybrid
• Location: Minneapolis, Minnesota, USA, US
• Rate: 23-28 EUR/h
• Languages: English