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E-COMMERCE OPERATIONS OFFICER

Original title: CHARGÉ(E) D’OPÉRATIONS E-COMMERCE (F/H) — SECTEUR LUXE

Randstad France · Paris, Paris, France · Senior

  • Paris, Paris, France
  • 3 mois
  • French

Indexed (today) · refreshed constantly

Start
flexible
Duration
3 mois
Contract
Freelance / B2B
Seniority
Senior
Reference
307-O30-0003225_01C

Required skills

Languages: French

Job description

Join a luxury brand as an E-commerce Operations Officer for a 3-month interim mission, focusing on logistics and customer service during peak season.

Project overview

Job description

Reporting directly to the Team Manager, you will join the logistics and customer service department to streamline operations during peak activity:

Conditions & Benefits

Contract type: 3-month interim mission, starting 11/16/2026

  • Management of transport incidents: conduct investigations with carriers, track shipper returns, and edit necessary transport documents.
  • Order and returns administration: process reservation requests, coordinate exchanges, and manage in-store returns according to the brand's standards.
  • Operational coordination: provide cross-functional support for flow monitoring and ensure daily updates of internal databases.

Requirements

Key skills: excellent command of Excel and communication skills

Soft skills: rigor, strong sense of service, organization, responsiveness, and ability to quickly resolve unforeseen issues.

Assets: previous experience in e-commerce, logistics, or back-office management is appreciated.

Would you like to have a stimulating operational experience within an exceptional house? Apply directly online with your updated CV.

About our client

Randstad is recruiting for one of its prestigious clients, a major player in the luxury world, an E-commerce Operations Officer as part of an interim mission to support the holiday season.

Project details

Paris 9th

Salary: €30,000 gross per year, paid over 13 months

Hours: Monday to Friday 10:00 AM / 6:00 PM

Special condition: given the high operational intensity related to the holiday season, no leave will be granted during this period.

Profile sought

  • Start: flexible
  • Duration: 3 mois
  • Location: Paris, Paris, FR
  • Languages: French

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