Required skills
Job description
Project overview
Roles and RESPONSIBILITIES
management such as service/performance tracking, contract management, third
party management
terms for the bank
SKILLS & EXPERIENCE REQUIRED
change(s)
INTERNAL
- Building and maintaining an accurate and up to date carrier inventory
- Define relevant governance and processes covering key aspects of carrier
- Ensuring and evidencing carrier compliance to HSBC requirements
- Work with internal HSBC finance/procurement teams to ensure optimal commercial
- Build strong and effective relationships with third party carriers
- Participate in contractual discussions/renewals or market evaluations/RFP’s
- Ensure management have visibility of carrier performance covering all key metrics
- Telecoms infrastructure and services in a large, global organisation
- Industry standard carrier services and infrastructure/circuits
- Experience of managing complex IT infrastructure in highly regulated environments
- Experience of working in Financial Services/Banking preferred
- Experience of managing third party vendor/suppliers essential
- Strong commercial acumen essential
- Positive and professional attitude, team player, flexible and adaptable, open to
- Ability to communicate technical subject matter to non-technical stakeholders
- Previous experience of delivering an excellent customer service
- Ability to quickly develop good working relationships with stakeholders
Project details
- Start: flexible
- Remote: hybrid
- Location: Kraków, Księdza Józefa, PL
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