Engineering Manager Acquisition & Payment Systems

Project overview

Engineering Manager Acquisition & Payment Solutions

Project details

Paris or Lyon

Remote Work: None for the first 3 months, then 3 days mandatory presence per week (non-negotiable)

Status: Freelance or Portage - No subcontracting

Start Date: ASAP

Context

As part of the transformation and development of its payment activities, a major player in the sector is looking for an Engineering Manager to strengthen its Acquisition domain.

This position combines team management, delivery oversight, operational excellence, and technical support in a critical payment environment. The Engineering Manager will work within agile squad organizations and contribute to the performance, stability, and evolution of the domain's solutions.

The environment presents significant technical and organizational complexity, with major challenges related to real-time processing, service continuity, and delivery quality.

Missions

Delivery Oversight

Team Management & Organization

Operational Maintenance & Excellence

Technical Excellence & Software Engineering

Cross-functional Coordination

The candidate must be comfortable in environments combining legacy systems and progressive platform modernization. Production, operational, and performance challenges are central to the role.

Profile Sought

Experience

Key Skills

Expected Qualities

Beyond technical skills, success in this role will heavily rely on the candidate's attitude.

The manager is looking for someone:

Languages

• Ensure teams meet commitments regarding quality, deadlines, budget, and compliance.
• Supervise project and run activities across the entire scope.
• Prioritize and synchronize work with Product Owners, architects, framework teams, SRE, infrastructure, and PMO.
• Define and monitor performance indicators.
• Identify risks and implement necessary improvement plans.
• Contribute to the definition and monitoring of payment domain roadmaps.
• Manage and support a team of approximately 20 employees.
• Evolve team organization towards an agile squad functioning.
• Adapt staffing, role distribution, and resource organization based on priorities and activity.
• Support employee skill development.
• Foster team engagement, cohesion, and accountability, including in a multi-site context.
• Develop a culture of collaboration, operational excellence, and continuous improvement.
• Support teams in resolving complex issues.
• Help employees identify sustainable solutions rather than multiplying short-term trade-offs.
• Ensure the Operational Maintenance (MCO) of applications within the scope.
• Guarantee the availability, stability, and performance of critical applications.
• Manage major incidents.
• Organize and supervise root cause analyses.
• Define and implement corrective action plans.
• Contribute to the continuous improvement of operational processes.
• Support teams in resolving complex incidents.
• Intervene on issues involving strong real-time and transactional performance constraints.
• Develop platform resilience and service quality.
• Deploy software engineering best practices within the teams.
• Promote and develop software quality practices.
• Support automation initiatives.
• Optimize CI/CD pipelines and delivery processes.
• Strengthen security practices in development and operations.
• Encourage the adoption of AI-related tools and practices where they add value to the teams.
• Conduct or supervise code audits and technical analyses.
• Participate in finding solutions for complex technological problems.
• Support the continuous modernization of the application portfolio.
• Collaborate closely with business, architecture, security, infrastructure teams, and external partners.
• Represent the domain in various steering committees.
• Ensure fluid communication between different stakeholders.
• Facilitate decision-making and team alignment around common objectives.
• Significant experience in IT team management.
• Recent experience managing technical teams of approximately 15/20 people.
• Experience with Agile organizations and squad functioning.
• Demonstrated experience in delivery oversight, capacity management, and complex problem-solving.
• Experience in software publishing covering development and testing activities.
• Experience with critical transactional systems.
• Experience in payments or payment processing is essential.
• Experience in the Acquisition domain is a major asset.
• Experience in complex, multi-site, and highly production-oriented environments.
• Technical team management.
• Delivery oversight.
• Operational management and MCO.
• Complex problem-solving.
• Major incident management.
• Agile organization.
• Continuous improvement.
• Cross-functional coordination.
• Software and industrial excellence.
• Communication with technical and business stakeholders.
• Energetic and proactive.
• Capable of engaging teams in demanding contexts.
• Possessing leadership and strong influence skills.
• Solution-oriented.
• Pragmatic and resilient.
• Able to stay focused during difficult periods.
• Comfortable in high-pressure environments.
• Curious and proactive.
• With excellent communication skills.
• Capable of supporting teams in finding solutions rather than just reporting problems.
• Accustomed to working in environments where progress must be made despite obstacles.
• Operational English required.
• Start: ASAP
• Duration: 12 mois
• Remote: hybrid
• Location: 75001, Paris, Île-de-France, FR
• Languages: French, English