Required skills
Job description
This contract role supports Level 3 operations and continuous improvement for AXA’s integration platform in an international, cross-functional environment. The core requirements are 5–7 years of MuleSoft platform management and operations (rather than API development), plus Terraform, GitHub, OpenShift, OAuth/OpenID Connect security, foundational AWS and Azu
Project overview
This contract role supports Level 3 operations and continuous improvement for AXA’s integration platform in an international, cross-functional environment. The core requirements are 5–7 years of MuleSoft platform management and operations (rather than API development), plus Terraform, GitHub, OpenShift, OAuth/OpenID Connect security, foundational AWS and Azure, ITIL, Argo CI/CD, and strong stakeholder communication. XML, XSD, WSDL, Java, JSON, Flex Gateway, networking, certificate lifecycle management, SOAPUI, Postman, Silva, and Linux are listed as nice to have.
The structured input gives an experience range of 5–10 years, while the description specifies 5–7 years of MuleSoft expertise; the role is a contract in Lisbon, with work mode not specified. Occasional after-hours support and short-term travel may be required, and the description also asks for a relevant degree or equivalent and C1 English.
Responsibilities
- Manage platform capacity and performance to ensure availability, scalability, and optimal resource utilization
- Monitor and improve operational KPIs, service quality, and compliance with support processes and procedures
- Proactively identify risks, blockers, and improvement opportunities within the support environment
- Interface between internal and external providers within an international context
- Root Cause Analysis (RCA) outputs and associated corrective action recommendations
- Continuous service improvement recommendations and associated implementation outputs
- 5 to 7 years of expertise in MuleSoft platform management (platform operations, not API development)
- Authentication & Authorization mechanisms — API security standards and implementation (OAuth, OpenID)
- Stakeholder Engagement & Communication Expertise: (Technical information synthesis and communication, multicultural environment, workshop and stakeholder facilitation, influence management…)
Requirements
- MuleSoft platform management and operations (5–7 years; not API development)
- Terraform
- GitHub
- OpenShift
- API authentication and authorization, including OAuth and OpenID Connect
- AWS at foundational level
- Azure at foundational level
- ITIL processes
- Argo CI/CD
- Level 3 platform operations, incident response, troubleshooting, and SLA support
- Operational automation scripting
- Stakeholder engagement and technical communication
Project details
- Start: flexible
- Remote: hybrid
- Location: Portugal, PT
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