Required skills
- IT Infrastructure Analysis
- IT Operations
- System Administration
- IT Service Management
- Helpdesk Management
- IT Support Processes
- Process Optimization
- Documentation
- Communication
Languages: German
Job description
Renowned company seeks an IT Infrastructure Analyst for a 2-month project (with extension option) to analyze and recommend improvements for their IT infrastructure, helpdesk, and IT support structures. The role is 100% remote.
Project overview
Company Profile
- Renowned company
- IT infrastructure, helpdesk, ITSM, support
Responsibilities
Requirements Profile
Compensation Package
Are you interested in this project?
Then please send me a meaningful CV based on the required skills of the project vacancy, your concrete and guaranteed availability, as well as your hourly rate (all-in). Thank you very much.
Even if you are not available, I would still be happy to receive your profile with your expected availability to stay in touch.
I look forward to your prompt response.
Best regards,
Emmanuel Tatara
- Analysis and evaluation of the existing IT infrastructure landscape
- Recording and evaluation of existing technical systems, IT services, and operating structures
- Analysis of the existing helpdesk and IT support organization as well as the associated processes
- Evaluation of support workflows, responsibilities, and interfaces between IT departments
- Identification of weaknesses, risks, and optimization potentials within the technical infrastructure and the IT service organization
- Evaluation of existing processes regarding efficiency, quality, and future viability
- Development of concrete recommendations for action to optimize the IT infrastructure, helpdesk, and IT support
- Structured documentation of the analysis results and presentation of the derived measures
- Sound experience in the analysis and evaluation of complex IT infrastructures
- Knowledge in the areas of IT operations, system administration, and IT service management
- Experience with helpdesk and IT support structures as well as their organizational and technical processes
- Ability to view technical interrelationships and organizational processes holistically
- Experience in identifying optimization potentials and developing practice-oriented recommendations for action
- Analytical, structured, and solution-oriented approach to work
- Strong communication skills and the ability to prepare analysis results in an understandable and target-group-oriented manner
- Independent and self-responsible way of working in a remote project environment
Project details
Frankfurt
2 months (option to extend)
Utilization: 3-5 days/week
Remote Share: 100% remote
Project Goal: Holistic analysis of the existing IT infrastructure as well as the helpdesk and IT support structures with subsequent derivation of concrete recommendations for action.
- Start: flexible
- Location: Frankfurt am Main, DE
- Languages: German
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Found on Michael Page DE