Required skills
- IT User Services
- Team Leadership
- IT Operations
- Microsoft 365
- Windows
- Endpoint Management
- ITSM
- Hardware Lifecycle Management
- Software Asset Management
- License Management
- Service Desk Management
- IT Support
Languages: German
Job description
An established company in the infrastructure sector is seeking an experienced Interim Team Leader for IT User Services to manage a team of around ten IT professionals during a transitional phase. The role focuses on stabilizing the team, ensuring reliable IT operations, and preparing for a permanent successor.
Project overview
STARTING SITUATION
For an established company in the infrastructure sector, we are seeking an experienced Interim Team Leader IT User Services (m/f/d) on short notice.
As part of a personnel transition phase, the operational leadership of an IT team of around ten people is to be taken over. The focus is on stabilizing the team, ensuring reliable IT operations, and the structured handover to a permanent leader.
TASKS AND RESPONSIBILITIES
REQUIREMENTS PROFILE
We are explicitly looking for a technically savvy, operationally experienced leader – not a pure IT process consultant.
APPLICATION
We look forward to receiving meaningful profiles stating availability, daily rate, and possible on-site presence.
Important note: We only consider applications from self-employed interim managers and freelancers.
- Functional and operational leadership of an IT team of around ten people.
- Ensuring stable operation of Service Desk, IT Support, and Workplace Services.
- Responsibility for the Microsoft-based workplace environment (Windows, Microsoft 365, Endpoint Management).
- Management of hardware lifecycle, software asset, and license management.
- Support with critical IT incidents and operational challenges.
- Stabilization of collaboration and pragmatic optimization of existing processes.
- Structured handover to the successor leader.
- Several years of leadership experience in the IT environment, ideally as an IT Team Leader, Head of User Services, or Head of Workplace.
- Sound technical know-how in Microsoft 365, Windows, Endpoint Management, and ITSM.
- Experience in managing Service Desk and IT Support organizations.
- Knowledge of hardware lifecycle and software license management.
- Strong hands-on mentality and high technical competence.
- Confident, pragmatic leadership personality who can stabilize teams even in challenging situations.
- Short-term availability and willingness for high on-site presence in Bavaria.
Project details
- Start: ab sofort
- Duration: 4 Monate
- Remote: hybrid
- Location: Großraum München, Deutschland, DE
- Languages: German
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