Required skills
- IT Administration
- IT Operations
- Banking Software
- agree21
- Atruvia
- User Management
- Access Control
- Microsoft Technologies
- Windows Systems
- IT Service Management
- System Availability Monitoring
- Configuration Management
Nice to have:Financial ServicesCooperative Institutions
Languages: German
Job description
Seeking an IT Administrator/Operations Specialist for a full-time, 3-month contract with potential for extension. The role involves supporting internal users, managing IT applications, and ensuring system availability within a banking environment, specifically with the agree21 platform.
Project overview
Position: IT Administrator / IT Operations Specialist (m/f/d)
Responsibilities
- Contact person for internal users regarding technical questions and problems in everyday IT life
- Independent support and configuration of the IT applications used in the banking environment
- Functional and technical support for the agree21 platform
- Implementation of IT-side onboarding and offboarding processes, including user access management
- Monitoring system availability and supporting the analysis of recurring error patterns
- Managing open technical issues in coordination with the respective manufacturers and service partners
- Participation in the introduction of technical adjustments and the implementation of operational changes
- Support in standardizing and optimizing administrative processes
- Creation and updating of work instructions and technical operating documents
Requirements
- IT Administrator with experience in established IT structures
- Knowledge in the environment of banks, financial service providers, or cooperative institutions is advantageous
- Experience with agree21 and ideally other solutions from the Atruvia environment
- Confident handling of administrative tasks, especially with access control and user management
- Good knowledge of common Microsoft technologies and Windows systems
- Understanding of IT service processes and structured handling of support cases
- Confident communication when dealing with users, technical contacts, and external providers
- Ability to prioritize tasks independently and maintain an overview even with multiple parallel topics
- Solution-oriented personality with a strong hands-on mentality
Project details
Immediately
End: 3 months + Option for extension
Full-time
- Start: ab sofort
- Duration: 3 Monate
- Remote: hybrid
- Location: Frankfurt am Main, Deutschland, DE
- Languages: German
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