IT Administrator / IT Operations Specialist (m/f/d) – Banking / agree21

Project overview

Position: IT Administrator / IT Operations Specialist (m/f/d)

Responsibilities

• Contact person for internal users regarding technical questions and problems in everyday IT life
• Independent support and configuration of the IT applications used in the banking environment
• Functional and technical support for the agree21 platform
• Implementation of IT-side onboarding and offboarding processes, including user access management
• Monitoring system availability and supporting the analysis of recurring error patterns
• Managing open technical issues in coordination with the respective manufacturers and service partners
• Participation in the introduction of technical adjustments and the implementation of operational changes
• Support in standardizing and optimizing administrative processes
• Creation and updating of work instructions and technical operating documents

Requirements

• IT Administrator with experience in established IT structures
• Knowledge in the environment of banks, financial service providers, or cooperative institutions is advantageous
• Experience with agree21 and ideally other solutions from the Atruvia environment
• Confident handling of administrative tasks, especially with access control and user management
• Good knowledge of common Microsoft technologies and Windows systems
• Understanding of IT service processes and structured handling of support cases
• Confident communication when dealing with users, technical contacts, and external providers
• Ability to prioritize tasks independently and maintain an overview even with multiple parallel topics
• Solution-oriented personality with a strong hands-on mentality

Project details

Immediately

End: 3 months + Option for extension

Full-time

• Start: ab sofort
• Duration: 3 Monate
• Remote: hybrid
• Location: Frankfurt am Main, Deutschland, DE
• Languages: German