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IT Application Support Specialist

Confidential · Wrocław, Poland · Hybrid · Senior

  • Wrocław, Poland · Hybrid

Indexed (6 days ago) · refreshed constantly

Budget
zł 77 / h
Start
flexible
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
Senior
Reference
1521805

Job description

Project overview

Opis projektu:

This is a great opportunity for someone who enjoys bridging business and IT, facilitating agile ways of working, and supporting both operational and development activities.

Twój zakres obowiązków:

Nasze wymagania:

  • Provide application support for Finance and Master Data Management solutions.
  • Investigate, analyze, and coordinate resolution of incidents, service requests, and production issues.
  • Facilitate Scrum ceremonies, document decisions and action items, and follow up on open questions.
  • Support product backlog management by helping prioritize items and clarify requirements with stakeholders.
  • Collaborate with development teams to identify root causes and implement sustainable solutions.
  • Monitor application performance, data quality, and operational stability.
  • Support testing, releases, deployments, and change management activities.
  • Gather, document, and clarify business requirements for enhancements and improvements.
  • Facilitate collaboration between business and technical teams to ensure alignment and successful delivery.
  • Drive continuous improvement initiatives focused on increasing business value and operational efficiency.
  • Experience in application support, service management, or a similar role.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively with both business and technical teams.
  • Analytical mindset with strong problem-solving capabilities.
  • Experience gathering and documenting business requirements.
  • Knowledge of Agile methodologies and ways of working.
  • Ability to manage multiple priorities in a dynamic environment.
  • Fluent English communication skills.

Project details

  • Start: flexible
  • Remote: hybrid
  • Location: Wrocław, PL
  • Rate: 77-77 EUR/h

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