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IT Desktop Support

Total IT Global UK Ltd · Salzburg, Österreich, Austria · On-site · Senior

  • Salzburg, Österreich, Austria · On-site
  • 12 Monate

Indexed (13 days ago) · refreshed constantly

Start
ab sofort
Duration
12 Monate
Work mode
On-site
Contract
Freelance / B2B
Seniority
Senior
Reference
3060638

Required skills

Job description

Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and manage

Project overview

Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Job facts: Direct client project

Project details

  • Start: ab sofort
  • Duration: 12 Monate
  • Remote: onsite
  • Location: Salzburg, Österreich, AT

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