Required skills
- ITIL
- Agile
- IT Service Management
- Monitoring
- IT Security
- Team Leadership
- IT Configuration Management
- Asset Management
- Ransomware Protection
- Phishing Protection
- Automation Strategy
- CI/CD
Languages: Dutch
Job description
Seeking an IT Manager to anchor the newly established Base IT Support & Control within the organization, prepare it for handover, and further develop and innovate its services. The role involves managing ITSM processes, enhancing team accessibility, creating service descriptions, and co-creating an automation strategy.
Project overview
Assignment Description
For the recently established Base IT Support & Control, we are looking for an IT Manager to further anchor the base within the organization and prepare it for handover to the line organization. The main assignment is to secure existing services within the new organizational model (Target Operating Model) and to further develop and innovate service provision.
Responsibilities
a. IT configuration and Asset management (100% coverage of primary processes)
b. Monitoring and Alert management (100% coverage of primary processes)
c. Operational security management (100% coverage of primary processes)
i. AV policy / implementation
ii. Ransomware policy / implementation
iii. Phishing policy / implementation
To further anchor the base and prepare it for handover to the line organization, weekly consultations with all operational bases, the information security department, architecture, and the involved components within J&V will be necessary to achieve success and the right result.
You will carry out the assignment within the applicable frameworks and budgets and will manage and report on them.
Background of the assignment
This is a temporary assignment.
The Base IT Support and Control consists of 30 people distributed across value teams, process management, automation, tooling, Control Room, and SOC. The base is responsible for monitoring the security & operational IT services of the judiciary and its chain partners. In case of deviations from the established baseline, the department coordinates the recovery within the Judiciary and with involved suppliers and chain partners.
For the recently established Base IT Support & Control, we are looking for a base lead to further anchor the base within the organization and prepare it for handover to the line organization. In addition to your HR and financial responsibilities for colleagues.
- Securing operational ITSM processes within the organization and chain partners
- Increasing the accessibility of all operational value teams within the IT organization
- Creating service descriptions and connection conditions
- Co-creation of a clear automation strategy and use of CI/CD Pipelines
- Tooling roadmap
Requirements
HBO/WO work and thinking level
Extensive experience in leading IT teams with 24/7 service delivery
Demonstrable work experience with ITIL & Agile
Experience with setting up monitoring and security implementations
Wishes
Experience with government institutions
Other
Hybrid working is possible. Generally, there is a 50/50 policy, and deviations are possible in consultation.
Additional Information
When you offer a professional to us as a supplier and they are placed, we will need information from you as a contracting party, including regarding the Chain Liability (Wet keten- en inlenersaansprakelijkheid). The 'WKA' aims to prevent abuse in the remittance of payroll taxes at all links in the chain; from supplier to client. We cover these risks for our clients by means of a blocked account, the G-account. This is an account to which a portion of the invoice amount is deposited and from which you can pay payroll taxes and VAT to the Tax Authorities.
The percentage to be deposited depends on whether you have an SNA certification (NEN-4400-1 or NEN-4400-2) and whether your company is established in the Netherlands or abroad. You can apply for the G-account from the Tax Authorities. If you cannot obtain a G-account (and you can provide proof of this from the Tax Authorities), you also have the option to provide an accountant's statement (assurance report regarding personnel lending) quarterly. In this, a certified accountant (AA or RA) will issue a statement on the correctness, completeness, and timeliness of the remittances.
Please note that the costs for this statement will be at your own expense.
Project details
- Start: 2026-11-08T23:00:00
- Remote: hybrid
- Location: Den Haag Zuid-Holland, NL
- Languages: Dutch
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